Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
AXA Assistance USA
Silver
The agent I spoke to was very helpful. Helped me understand plans and coverage.
Barbara N. would
recommend this plan to a friend or relative.
-
Andrew OstranderAXA Assistance USA
Thank you for the kind review! We look forward to providing travel protection for all of your future endeavors!Nov 09,2017
The trip included a
tour
AXA Assistance USA
Gold
Good coverage at a competetive price. Covered the essentials I was interested in without a lot of extra stuff. Gave me peace of mind on my trip. Luckily did not need to use the insurance during this very extended trip.
John R. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Nov 09,2017
The trip included a
tour
AXA Assistance USA
Platinum
You never know how good a plan is until you have to use it. For all intents and purposes it covered my needs, but without needing to file a claim I don't know how user-friendly the company is. I've used other companies that nitpick the fine print, but didn't discover that until I had a claim. Price seemed reasonable for the coverage,
Lynn L. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 09,2017
AXA Assistance USA
Platinum
We did not need to make a claim, which was very good. However, travelling to China and Japan, from the US for 18 days, and both being fit but 72 years old, was a bit concerning. NO WORRIES WITH AXA. Three years ago, while in Sweden one of us ended up, by ambulance, in ER. All our bills were paid without question. Regardless of your age, don'the leave home without this insurance.
David L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Andrew Ostrander
AXA Assistance USA
Great advice!!! Thank you for the kind review. We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. AXA Assistance USA looks forward to providing travel protection for all of your future endeavors!Nov 09,2017
AXA Assistance USA
Gold
The plan covered all the areas we felt were critical. The good news is we didn't have any problems and therefore didn't need to submit a claim.
Larry G. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 09,2017
AXA Assistance USA
Silver
It was so easy to sign up for.
Kelley M. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the review. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Nov 09,2017
AXA Assistance USA
Gold
Very pleased. The representatives of your company were so helpful in finding the right coverage for me! Thank you!
Merwyn H. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels
Nov 09,2017
The trip included a
cruise
AXA Assistance USA
Platinum
We had a great trip - no claim to be made and peace of mind throughout it.
Larry D. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Nov 09,2017
The trip included a
cruise
tour
AXA Assistance USA
Silver
Fortunately I did not have to make a claim but I felt confident that I would be covered, should I need it.
Jean H. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 09,2017
The trip included a
cruise
AXA Assistance USA
Gold
This travel plan was expensive and I have no confidence at all that if needed, AXA would actually help us or pick up expenses. I need to rethink whether I need travel insurance in the future.
William I. would
recommend this plan to a friend or relative.
-
Carol
We thank you for your comments. Policy premiums are based on (1) age of travelers, (2) trip cost, and (3) length of trip. Your premium was only 0.059% of your total trip cost which was actually economically priced when compared to other plans with comparable coverage.
We are also happy to hear that your travels were without incident so that you did not need the services of AXA Assistance USA. However, if you had needed their services, you had access to 24 Hour Worldwide Assist Services which would included but was not limited to:
Medical and Dental Referrals
Critical Care Monitoring
Emergency Medical Evacuation
Medical Repatriation
Return of Mortal Remains
Dispatch of Prescription Medication
along with AXA's "White Glove" Concierge Services.
Once again, thank you for taking the time to reply to our request for your review. In the future, you may wish to call Customer Care at (800) 487-4722 for assistance in quoting and purchasing a plan.Oct 31,2017