Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
AXA Assistance USA
Gold
Best value available for age and trip duration; from a reputable company.
peter n. would
recommend this plan to a friend or relative.
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CrystalAXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jul 31,2017
The trip included a
cruise
AXA Assistance USA
Silver
We purchased the AXA Silver plan for a cruise we took last winter. There was a flu like illness going around the ship that both my husband & I caught, and we were treated by the physician onboard our ship. AXA covered the entire expense of our medical treatment, but it took several months of emails & snail mails back & forth, sending more documentation about the claim & the cruise, before we finally got reimbursed. They will pay your claim, but they're not a huge hurry to do it.
Elaine R. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Crystal
AXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We apologize for any difficulties you may have experienced in filing a claim. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.Jul 31,2017-
ElaineR
We've purchased AXA's Silver plan again for a cruise that we're taking next winter. Hoping we won't have any claim, but appreciate the peace of mind knowing we're covered, just in case.Jul 31,2017
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The trip included a
cruise
tour
AXA Assistance USA
Gold
Although I didn't use it. I was glad to have the security of it if needed.
Carol Anne M. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Jul 28,2017
The trip included a
tour
AXA Assistance USA
Gold
Had coverage but did not need it and no claims were filed.
JAMES F. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 28,2017
The trip included a
cruise
AXA Assistance USA
Gold
I did not have to file a claim so the answers may or may not be valid. Hopefully if I needed to file a claim my answers would still be the same
Guy T. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 28,2017
AXA Assistance USA
Gold
AXA Assistance USA Gold plan provided peace of mind and I would purchase this plan again.
Christina W. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 25,2017
AXA Assistance USA
Gold
Note to insureds; Always read the fine print. The "Cancel for any Reason" clause does not allow a cancellation benefit within 2 days of trip departure. For the benefit to be effective you must cancel your trip at least 2 days prior to your scheduled departure.
This plan offered the medical evacuation coverage we were most interested in. We were very pleased with the plan and the peace of mind it provided. This is the second time we have purchased the particular travel insurance plan.
This plan offered the medical evacuation coverage we were most interested in. We were very pleased with the plan and the peace of mind it provided. This is the second time we have purchased the particular travel insurance plan.
Raymond F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Kyle
Thank you for providing an important piece of information to your fellow travelers. Each policy containing the Cancel for any Reason benefit has a set of guidelines that must be followed in order for this coverage to be in place. It is always important to read through these rules before your purchase a policy, or you can call us at 1-800-487-4722 and our licensed representatives would be more than happy to go over them with you. We are open 7 days a week.Jul 21,2017 -
Crystal
AXA Assistance USA
Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jul 25,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
I took the "cancel for any reason" trip insurance due to my medical conditions, my dog's, and my 90 year-old mother that lives with me. No one really knows what can happen, but having the insurance gave me peace of mind. I did encounter a missed flight due to the cruise scheduling my disembarkment too late and then having a 4 hour delayed flight and missing a connection, but Alaska Air made it right to get me home and had my luggage FED EXd to my home the next day so I didn't need the insurance. But these kind of things happen and would have been a disaster if the flights messed up on the first day of my vacation! Then I would have needed the insurance. I'm definitely buying it the next vacation I take.
Tamra W. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 19,2017
The trip included a
cruise
AXA Assistance USA
Gold
Didn't need to use it so the best outcome! But this insurance offers great peace of mind just in case.
Mark R. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Jul 18,2017
AXA Assistance USA
Gold
It is always peace of mind knowing you're packed safely & traveling with us. The one time we needed you, you were fantastic. Wouldn't leave home without you.
Patricia G. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 18,2017