Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
tour
AXA Assistance USA
Gold
Fortunately, all went well and we didn't have a claim. We have an Antarctica trip covered with you Dec 30 , so hope we will not need to make a claim then either. I don't know how to rate as of yet. The proof will come if we ever have to file a claim. TKS
Martha J. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Thank you for your feedback. Please contact us directly if you need any assistance before, during or after your trip. We look forward to providing travel protection for your Antarctica endeavor!Jun 28,2016
AXA Assistance USA
Silver
Did not have to file a claim, so cannot evaluate the claims service.
Terence S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jun 28,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Good insurance, good coverage, and, thank goodness, we didn't need to file a claim.
Nancy L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jun 27,2016
AXA Assistance USA
Silver
Good coverage-wish it were a bit less expensive.
Allen K. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.Jun 27,2016
The trip included a
cruise
AXA Assistance USA
Gold
I have used them on three trips and the price is very reasonable for my pre-existing issues compared to other companies.
Patsy P. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jun 27,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
The problem with this insurance and apparently all of them is that we do not need medical or evacuation coverage--I wish they would just sell trip interruption, baggage loss, change of plans and so forth separate from the medical coverage. Or at least offer that as an option.
Kathryn R. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.Jun 27,2016
The trip included a
cruise
AXA Assistance USA
Platinum
I have often purchased travel insurance for the peace of mind it brings. The last time, I did have to file a medical claim. I got sick while on a cruise and needed treatment that totaled about $1,000. When I got home, I filed a claim with all the proper documentation and the claim was handled promptly. Couldn't be happier. Just purchased the same plan for an upcoming trip and will purchase another for our trip next spring.
MIchael O. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Jun 27,2016
AXA Assistance USA
Gold
I'm here so it's all a moot point!
JEANMARIE F. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage will certainly help you focus on the important things like enjoying the travel experience and destination. Have a wonderful trip! We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jun 22,2016
The trip included a
tour
AXA Assistance USA
Gold
We had to cancel a long-planned trip to Australia because of an unexpected health issue. The amount of paperwork required to support the claim was not unreasonable; the claim was accepted as presented on June 8th, and we received a check June18th. While still disappointed over missing the trip, I could not have asked for more regarding the trip insurance coverage. Thank you!
Laurie C. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the review. It can be quite disappointing to have to cancel a trip and hope you will soon be able to reschedule. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Jun 22,2016
The trip included a
tour
AXA Assistance USA
Gold
I am a return customer. AXA provides superior service at a competitive price.
John B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jun 22,2016