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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rated AXA Assistance USA
4.49 out of 5
3,764
ratings and reviews
96%
recommended
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Cruise
Filed claim
By
on
for a trip to Caribbean. Caribbean.
The trip included a
cruise
AXA Assistance USA Silver
we will use you again. thanks
peter e. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    May 02,2016
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
AXA Assistance USA Silver
I was very satisfied with the coverage and price. Fortunately I did not have to make a claim so I can't address the response time and effort.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 29,2016
By
on
for a trip to Netherlands. Netherlands.
The trip included a
cruise
tour
AXA Assistance USA Gold
Did not file a claim as insurance was not needed. I am glad I purchased it as you never know when you might need it.
Barbara G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 29,2016
By
on
for a trip to Canada. Canada.
The trip included a
tour
AXA Assistance USA Silver
Recommended you to others on the cruise.
Carla P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! Referrals are the absolute best compliment we could receive! Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Apr 28,2016
By
on
for a trip to New Zealand. New Zealand.
The trip included a
tour
AXA Assistance USA Gold
I fell in New Zealand and had a large bruise on my leg. The international telephone number was not working so I could not ask about special accommodations on my flight home.
Gordon H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to France. France.
AXA Assistance USA Silver
All insurance is overpriced, IMHO.

Getting the insurance was very easy. Fortunately, we did not have to file a claim. Our previous trip to Paris ended in disaster, which is why we got insurance this time.
Ronald K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 29,2016
By
on
for a trip to Korea, (South) Republic of. Korea, (South) Republic of.
The trip included a
tour
AXA Assistance USA Gold
Didn't need to file a claim, so I really can't rate the plan.
Janet K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 26,2016
By
on
for a trip to Cuba. Cuba.
The trip included a
tour
AXA Assistance USA Silver
Luckily I did not need to use the insurance.
Sandra C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 25,2016
By
on
for a trip to French Polynesia. French Polynesia.
AXA Assistance USA Gold
With a 97 yr old mother and a sister who had surgery for pancreatic cancer a month ago, we really appreciated the insurance even though we didn't need to cancel our trip. Thanks for the peace of mind.
Howard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Apr 22,2016
By
on
for a trip to Israel. Israel.
The trip included a
tour
AXA Assistance USA Silver
FORTUNATELY DID NOT HAVE TO USE THE PLAN...
kerry p. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 21,2016
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