Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
tour
AXA Assistance USA
Silver
Fortunately, I did not use the insurance.
Eleonora K. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Thank you for your review. We’re happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Apr 07,2016
The trip included a
tour
AXA Assistance USA
Gold
I chose the AXA Assistance USA Gold plan because it best fit my travel needs for the premium charged. Unfortunately, the trip to Nepal was cancelled due to the terrible earthquake there. My trip deposit was refunded from the tour operator, but I did not notify AXA Assistance USA because I understood that no refund is available for trip insurance premiums.
Anita E. would
recommend this plan to a friend or relative.
-
Carol
Thank you for replying with your comments on this policy. You are correct that there is generally no premium refund if you request to cancel your plan outside the policy review period. Since you purchased this plan back on 04/15/2015, your AXA plan provided you with Trip Cancellation for various reasons up until your trip was cancelled by the travel provider in March 2016, so it would be unlikely that AXA would agree to refund your premium.Apr 07,2016-
Crystal
AXA Assistance USA
Thank you for the feedback. It can be quite disappointing to have to cancel a trip and we hope you will be able to reschedule. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Apr 08,2016
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AXA Assistance USA
Silver
Just glad I never had to test it!
Danette M. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your review. We’re happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Apr 07,2016
The trip included a
tour
AXA Assistance USA
Gold
We have purchased many travel policies. I often questioned whether it was a smart decision given I could never find any claims history on the policies and we had no claim experience.. My claim to AXA proved the the purchase was the right decision. It was handled professionally, quickly and without any deference to deny the claim.
James B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Apr 05,2016
The trip included a
tour
AXA Assistance USA
Silver
Since I didn't have to file a claim, I don't know how easily and thoroughly it would have been handled. Knowing I had coverage made me more comfortable before and during my trip.
Sandra A. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Apr 04,2016
The trip included a
tour
AXA Assistance USA
Silver
Buy insurance hoping never to use it, but in the event I'm hoping it will cover my needs.
Maxim L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Apr 04,2016
AXA Assistance USA
Gold
Considering travel during the Brussel massacre it gave me some peace of mind to have travel insurance.
Beatrice L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can often really be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Mar 29,2016
The trip included a
tour
AXA Assistance USA
Silver
Very helpful service but we did not have to file a claim so you never know for real how it works out but all our dealings were really good
Jan G. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Mar 29,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
As with most insurance, one is buying peace of mind. We had no problems with this trip and the AXA policy provided backup just in case.
Steven M. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Mar 29,2016
AXA Assistance USA
Gold
I didn't need to use the plan at all, thank heavens. I did feel secure knowing it was there.
Elizabeth H. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Mar 29,2016