Travel Insurance Reviews AXA Assistance USA Platinum
The AXA Assistance USA Platinum plan offers the highest limits of coverage out of all three AXA Assistance plans. Just like the AXA Assistance USA Gold plan, the Platinum plan provides additional Travel Delay benefits along with coverage if your golf or ski trip is disrupted due to Inclement Weather. Another added benefit is coverage for Sports Equipment Rental coverage.
To learn more, see the AXA Assistance USA Platinum product page.
The trip included a
cruise
AXA Assistance USA
Platinum
This is my 18th purchase of travel insurance from Insuremytrip.com. I've only needed it once... That bill was $279,000.00 covered by my health insurance plan and nearly $14,000 of uncovered expenses paid out within 10 days by my travel insurance.
Thankfully, I didn't need it this time either, but I'd never leave home without it, EVER! And neither should you!
BTW, took the Platinum plan rather than the basic coverage because Medicare does not cover any medical expenses outside of the United States and while Medicare supplement plans sometimes provide a once in a lifetime time $50,000 maximum payment, see my bill above to understand why that's useless!! TRAVEL INSURANCE! Don't leave home without it.
Thankfully, I didn't need it this time either, but I'd never leave home without it, EVER! And neither should you!
BTW, took the Platinum plan rather than the basic coverage because Medicare does not cover any medical expenses outside of the United States and while Medicare supplement plans sometimes provide a once in a lifetime time $50,000 maximum payment, see my bill above to understand why that's useless!! TRAVEL INSURANCE! Don't leave home without it.
Nigel T. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
AXA Assistance USA
Platinum
we had to file a claim for baggage delay and baggage damage (loss). after few initial back and forth - and waiting 20 days after sending final documents they requested, we did receive a refund minus refund received from the airline. the reason i put 4 stars is that there is no way to check claim status/details online - you have to call them. Also claim submission is done via email.
I think reviewing insurance plans only matters from those who had to file the claim, this is when insurance plan is truly tested for its "goodness".
I think reviewing insurance plans only matters from those who had to file the claim, this is when insurance plan is truly tested for its "goodness".
Janna G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
AXA Assistance USA
Platinum
The plan covered what I needed it to and it was at a reasonable cost. The best part was it wasn't needed; we had a great trip.
James D. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Platinum
I am glad I purchased trip insurance for a once in life time 2 week trip to Italy. Luckily nothing prevented us from taking the trip and we didn't have any issues during the trip so we didn't need to file a claim. It would be nice if you use the same company several times for different trips that they provide you some type of rebate or cash back if you don't need to file any claims.
Meghan H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AXA Assistance USA
Platinum
I had to cancel my trip because of unexpected health issues. AXA uses a subcontractor to actually process the claim. The amount of detailed documentation demanded, and the unending requests for "more" information, dragged for months. Although they did finally reimburse for the appropriate expenses, I actually reduced the amount of my claim during the process because Delta unexpectedly refunded the cost my "nonrefundable" tickets; kudos to Delta. I don't know how AXA would have handled the plane ticket costs or change fee had we needed to resolve that issue, since I couldn't travel within the allotted time frame of allowable reticketing.
Allan D. would not
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Platinum
All good except we find the price went up because of our age although we both are in excellent health. To be fair, I expect that most insurers do this.
Michele R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
AXA Assistance USA
Platinum
pretty damm costly!!
Terry D. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Platinum
Because of the 18 month extended wait between booking our trip and leaving for it, we had to buy "cancel for any reason" insurance which is very expensive and does not provide 100% return of money.
Martin B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
AXA Assistance USA
Platinum
AXA plans seem reasonably priced in comparison to others on the market, but prices for travel insurance are unreasonably high for seniors across the board.
Donna S. would
recommend this plan to a friend or relative.
AXA Assistance USA
Platinum
Although we did not have to use the policy, I was at ease knowing that if I needed it, it was there.
Thanks for your help choosing the right plan.
Thanks for your help choosing the right plan.
Meagan T. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful