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Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

To learn more, see the Generali Global Assistance Preferred product page.

Customers rated the Generali Global Assistance Preferred plan
4.54 out of 5
1,634
ratings and reviews
96%
recommended
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Cruise
Filed claim
By
on
for a trip to France. France.
The trip included a
cruise
tour
Generali Global Assistance Preferred
All in all the claim process was fairly good. It took Generali about 7 weeks to settle my claim.
THOMAS J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Croatia. Croatia.
The trip included a
cruise
tour
Generali Global Assistance Preferred
This is the second trip we've purchased travel insurance from Generali. The costs and items covered seemed to be reasonable. I did submit a claim after our first trip, but did not realized any expenses for a covered item had to be incurred while on the trip, not after the trip. Our second trip was to Croatia where I saw a couple of Generali building in various cities. That was reassuring.
Dennis W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Aruba. Aruba.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Thankfully, I had no need to file a claim. If things went wrong, and I'm glad to say they didn't, I would have a better idea of how good the plan was.
MAUREEN B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!
    Oct 31,2024
By
on
for a trip to Ecuador. Ecuador.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Insurance to me is “damned if you do, damned if you don’t”. Fortunately we didn’t need to make a claim but felt comforted that we had it if we had needed it.
Colin G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the stellar 5-star review. Your confidence in our services is the best compliment we could ask for!
    Oct 30,2024
By
on
for a trip to Mexico. Mexico.
The trip included a
cruise
tour
Generali Global Assistance Preferred
I was on a cruise and my insurance policy was a added layer of peace for me in event something unexpected occurred. My trip was successful and I do on my own accord recommend purchasing coverage for your own safety and peace of mind.
Adrienne K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We greatly appreciate your endorsement.
    Oct 30,2024
By
on
for a trip to the Bahamas. the Bahamas.
The trip included a
cruise
tour
Generali Global Assistance Preferred
The good thing is, I didn't have to find out how good the insurance is.
ROBERT C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the positive rating! We strive to exceed customer satisfaction even if you don't have to file a claim.
    Oct 30,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Preferred
This is the 3rd claim I've had to file with Generali over the years and they have fairly paid each time. Will definitely use them again!
Christine M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We strive to exceed customer satisfaction! Thanks so much for your loyalty and choosing to #TravelSmarter.
    Oct 30,2024
By
on
for a trip to Japan. Japan.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Thank you for your reliable coverage!
Ellen R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!
    Oct 30,2024
By
on
for a trip to Switzerland. Switzerland.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Request to cancel policy has been met with delays and unclear communication. Issue remains unresolved.
Judell A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Angie
    Photo
    We value your feedback, Judell. At Generali Travel Insurance, we take customer service very seriously. One of our dedicated customer service representatives will contact you to provide additional assistance with this matter.

    Oct 24,2024
By
on
for a trip to Italy. Italy.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Although we did not use the insurance, card with contact numbers for the the services would be helpful.
Larry B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your input. We will consider your suggestion it in the future to make your experience with us even better.
    Oct 23,2024
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