Travel Insurance Reviews Generali Global Assistance Preferred
The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.
To learn more, see the Generali Global Assistance Preferred product page.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
It is difficult to review the insurance because it did not have to get used. Sure, it was easy enough to buy and "seemed" to have most of what I was looking for but the true test would have come if I had to use it? How much red tape and resistance would I have encountered? Would there have been "fine print" exceptions that negated support that I assumed I had? How long would I have had to wait for financial reimbursement? Not being able to answer those questions leaves it very difficult to thoroughly and accurately assess the policy I purchased.
Gregory J. would
recommend this plan to a friend or relative.
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Samantha FourezGenerali Global Assistance
Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan (or potential future plans) and can explain the services available for our travelers. Just give us a call at 800-348-9505.Mar 07,2024
The trip included a
cruise
Generali Global Assistance
Preferred
We felt safely covered while on our trip to Europe. I only wish a stolen or lost cell phone was covered on our plan as this was our only incident. The cost of the plan for two seemed reasonable. I would use Generali again.
BARBARA A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Although no claim was necessary, I feel the coverage was a great value, especially compared to the offerings provided by my travel provider.
ALLEN G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Due to Covid-19 Generali twice worked with us in using travel insurance. After the first cruise was canceled the insurance was moved to a second cruise which too was canceled. The policy was once again modified to cover a recent cruise which we were able to complete. Had a great time on the new Celebrity Apex crossing from Europe to Fort Lauderdale.
Harold M. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Generali Global Assistance
Preferred
Cancelled my trip because of the c19 virus and was told I couldn’t claim anything what a joke this insurance was
James K. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Erin
Thank you for your feedback. Generali has provided the following response:
"We’re sorry the coverage didn’t meet your expectation. As stated in our policy documents, our plans only reimburse for non-refundable, pre-paid trip costs if you need to cancel your trip for a covered reason. It is important that you review your Description of Coverage, which are available before and after your purchase. We take the claims process very seriously and want our customers to make informed choices when purchasing travel insurance."
For additional questions, please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you.Apr 29,2020
Generali Global Assistance
Preferred
We thankfully did not need to use the plan but the peace of mind was worth every cent!
Elizabeth R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
For unknown reasons the plan showed our beneficiary as one of the insured travelers.
I contacted an Insure My Trip Representative and he swiftly got the record corrected,
I contacted an Insure My Trip Representative and he swiftly got the record corrected,
Michael J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We did not have to use any part of the travel insurance. Good to know that if we needed it, it was there for us.
Rita G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Fortunately, we didn't need this insurance. We will never know if it was a good value or if this plan provided the care that was advertised. We're grateful for a safe trip and the assurance that we were covered if case of accident or illness.
Robert M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Coverage provided piece of mind while traveling.
Steven R. would
recommend this plan to a friend or relative.