Travel Insurance Reviews Generali Global Assistance Preferred
The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.
To learn more, see the Generali Global Assistance Preferred product page.
The trip included a
tour
Generali Global Assistance
Preferred
Recommended by my Travel planner and it was very easy to obtain
Barbara K. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Kenya Airways lost one of my bags and I had to return to the US before it was found. I contacted your claims people and spoke to Courtney who was very helpful in answering some general questions. Thankfully, the bag was returned to me intact (thanks to Delta) and no claim was needed.
Sheila L. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
I could not have been more impressed with quality of service I received or the patience or expertise of Generali personnel when I called with my endless stream of questions. (We had never purchased travel insurance before and so, the whole process was quite a mystery.) To be clear, we didn't file any claims so I can't speak to that part of the product experience but that aside, I was entirely happy with our interactions and would definitely recommend Generali to a friend and make it my first stop the next time we're planning a big trip.
Donald N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
A repeat customer discount would be great --
Michael R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
When I compared the cost with friends who travel extensively overseas their costs were signifcantly cheaper.
Michael K. would not
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Glad we did not need to use the plan.
James H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
When I had to contact the company to make changes prior to leaving on my trip, sadly the phone rep I talked to was not at all helpful when I posed a question to him. His tone was uncalled for. Since this was my first time using this company’s plan, I don’t think I would be likely to recommend this company to others, nor do I think I will use them again when I purchase insurance.
Kawanna A. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Carol
We are sorry to hear that your Generali customer care representative was not helpful and did not handle your call professionally. Generali actually has a high customer service approval rating so we hope that you will consider giving them another chance.
Please keep in mind that you can also contact InsureMyTrip at (800) 487-4722 for assistance prior to your travel with questions.Sep 25,2018
The trip included a
cruise
tour
Generali Global Assistance
Preferred
The agents were easy to work with, clearly explained the coverage, pricing was competitive. Fortunately, we have never had to file a claim, but we felt reassured to have the policy.
Roberta R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
I didn't need you use the plan.
Alta T. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Unfortunately you never know if insurance is good, unless you need to use it??
Michael N. would
recommend this plan to a friend or relative.
Please always remember that you may call at (800)487-4722 for assistance in quoting and comparing our plans.