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Travel Insurance Reviews HTH Worldwide

Founded in 1997, Worldwide Insurance Services helps global travelers and expatriates to identify, access and pay for healthcare, all around the world. Based on state of issuance and the plan selected, WIS offers two leading brands: HTH Worldwide and GeoBlue, both bringing innovative healthcare services and insurance to international travel, expatriate living, study and commerce.

Learn more about HTH Worldwide.

Customers rated HTH Worldwide
4.55 out of 5
1,207
ratings and reviews
96%
recommended
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Cruise
Filed claim
HTH Worldwide TravelGap Excursion
The plan was reasonably priced and gave me the security of knowing I was covered abroad.
Lindsay B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
HTH Worldwide Trip Protector Classic
Did not use the plan
Gary D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide Trip Protector Classic
Glad we didn't have to use it. Customer service knew what they were doing and were very helpful during the selection process.
Daniel C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide Trip Protector Classic
Happily, we did not need to use the plan, but it was very comforting to know it was there in case of any emergency that may have arisen and to know we would have been covered. Thank you !!!!
Gary H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide TravelGap Excursion
I did not have to use it which was a good thing but I had great peace of mind with this insurance, the card arrived really fast and I felt secured with it
Ana H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide Trip Protector Preferred
I purchased the plan for my daughter's 10 day visit to London, Ireland, and Scotland. Thankfully, she did not have to use the plan. She had some near misses with flights and luggage which I knew the plan would cover if needed. .Most of all, I knew she would have the resources to evacuate in the event of a terrorist attack. The plan gave me great peace of mind for a very reasonable price.
Anna M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
HTH Worldwide Trip Protector Preferred
The customer service agent I contacted was very responsive and helpful when I needed to see a doctor in Vietnam. I assume I won't be receiving any additional bills, and if so...I'm 100% satisfied!
Denise W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide Trip Protector Classic
Because of a health issue just prior to boarding our plane, we were unable to fly as scheduled. Rescheduling was costly but because we had trip interruption coverage we were reimbursed for our expense. We never anticipated having to use the insurance but are very thankful that we had purchased the coverage. We filed all the required forms shortly after returning from our trip and our claim was processed promptly. We are grateful to Insure My Trip and HTH Worldwide for providing this coverage. We will never travel abroad without having this insurance. The agents we spoke with both when purchasing our coverage and when we called to see if our rescheduling would be covered were extremely helpful and courteous. Thank you for all of your assistance.
Maleeta C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide TravelGap Excursion
I did not have a claim and therefore cannot evaluate the reasonableness of the plan.
Robert W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide Trip Protector Preferred
Communication with the company over the email connections did not work. Tryed at least 7 to 9 times to reset password. Never did get it to work. Called the company directly, and they requested information that was not needed, and had to resend duplicate paperwork. In the end, I mailed well over 25 documents, some more than once. Finally on about the 3rd call, I walked step by step our claim. At that point, lady made more notes, but it took an additional couple of weeks to get paid. Should not have been that hard, during this difficult process, I would have liked HTH to call me, instead of their web mail, which I could not get to work. In the end, I got about 90% of what I claimed, so I guess that is ok.
Russell Z. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    May 06,2017
  • Crystal Gross
    HTH Worldwide
    Photo
    Hello and thank you for your feedback. Your original claim was received via postal mail in March and we requested additional documentation after it was reviewed. We received your additional documents and the claim was reprocessed in the beginning of April. Our claims turnaround time is 3-4 weeks from when the documents are received. For any additional inquires please send an email to customer service at [email protected] for assistance.
    Thank you,

    HTH Worldwide
    May 09,2017
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