The TripProtector Classic plan is a comprehensive trip protection policy offering coverages such as trip cancellation, trip interruption, travel delay, baggage, emergency medical coverage, and others. HTH also offers 24 hour emergency assistance including emergency medical evacuation while on a covered trip.
To learn more, see the HTH Worldwide TripProtector Classic product page.
Our "Anytime" Advocates reached out to the HTH Worldwide claims processors who advised us that you did not actually file a claim. Nevertheless we agreed that there would be no coverage available under this plan for your baggage if delayed on your travel home:
"BAGGAGE DELAY (Outward Journey Only)
The Company will reimburse You for the expense of necessary personal effects, up to the Maximum Benefit shown on the Confirmation of Coverage, if Your Checked Baggage is delayed or misdirected by a Common Carrier for more than twelve (12) hours, while on a Trip. You must be a ticketed passenger on a Common Carrier. Additionally, all claims must be verified by the Common Carrier who must certify the delay or misdirection and receipts for the purchases must accompany any claim."
Please also note that HTH is not unique in providing baggage delay for the outward journey only. That is actually a standard limitation in most plans.
We are very sorry to hear that you are disappointed in the coverage provided by this policy. One of the many benefits of our website is the ability of our customers to quote, compare and review our plans prior to purchase. You can click on any of the blue links within your quote to read the details, take advantage of our online chat service or call customer care for assistance.
Please let us know if you have any further questions.