Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
I haven’t had to use this!
Linda C. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
Very fast and professional service.
William L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Had I not already purchased this plan for our rescheduled trip in October to Italy (previously scheduled in May '24) I would not have purchased from IMG and will never purchase from IMG again.
My traveling companions from our May trip - canceled in March- still have not received their full refund of covered expenses (only $1246 total) and are continually being told by IMG that they have no claim or the check is being processed and it could take 90 days. It took me 6 months to get my reimbursement as well as my mom. They are a complete disaster and if it wasn't for me finally getting Insure My Trip involved we would probably still be fighting for our money. As it is they are still dragging their feet even though they admit they have to pay the claim. They are unorganized, slow, and unethical.
Their internal communication system is not cohesive and the left hand does not know what the right hand is doing. Absolute worst and I recommend you seriously consider lowering their rating with your company.
My traveling companions from our May trip - canceled in March- still have not received their full refund of covered expenses (only $1246 total) and are continually being told by IMG that they have no claim or the check is being processed and it could take 90 days. It took me 6 months to get my reimbursement as well as my mom. They are a complete disaster and if it wasn't for me finally getting Insure My Trip involved we would probably still be fighting for our money. As it is they are still dragging their feet even though they admit they have to pay the claim. They are unorganized, slow, and unethical.
Their internal communication system is not cohesive and the left hand does not know what the right hand is doing. Absolute worst and I recommend you seriously consider lowering their rating with your company.
Deena M. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
I didn’t use plan great so I have no real constructive comments.
Gregory T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Fortunately we did not have to use it, but isn’t that what insurance is all about? You want to be covered just in case but you hope you don’t need it
Richard R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
While I did not need to use this coverage, I found it to be reasonably priced and covered what I needed covered.
Lisa L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
I liked that the plan sent us all the materials we needed to print a few days before the trip. It made it easier to prepare.
Margaret S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
My wife and I caught COVID just before our flight. I sent the test results and our trip costs. They were prompt and fair. I wouldn't hesitate to use them again after my experience.
John P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel LX
No claim, no complaints!
Marilyn L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Had a cruise leaving from Lisbon in September 2024. The cruise line needed to change the departure to Malaga, Spain several weeks before the cruise due to a strike. I filed a claim for the increased cost to change my flight (itinerary change) at the last minute, but the change was "before the start date of the insurance", so it was not covered. It is a loophole in the insurance coverage for itinerary change, as it would not cover travel cost change regardless of the start date - it was only for costs associated with activities (tours).
Marc S. would not
recommend this plan to a friend or relative.
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Angie
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Nov 06,2024