For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
"Sometimes, a claim is denied by the insurance company. When this happens, InsureMyTrip customers have the option to have their claim reviewed.
All travelers that purchase a policy through InsureMyTrip have access to our Anytime Advocates® program. This unique program is designed to save our travelers time and money:
Claims assistance - Receive expert advice on how to navigate the claims process and file a claim properly with your travel insurance provider.
Dispute resolution - Anytime Advocates® will check the status of a claim. If a claim is denied, an advocate will work on behalf of the customer to learn why or to help with the appeal process.
Travelers save over 1,000,000 dollars since our travel insurance claims advocacy program began in 2009
Over ninety percent of our claims advocacy customers were satisfied with the outcome."
If you wish us to assign an Anytime Advocate to a claim, please call Customer Care at 800-487-4722 weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM.