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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,276
ratings and reviews
95%
recommended
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Cruise
Filed claim
International Medical Group Patriot International Lite
I didn't need it, but it was easy to buy, affordable, and it covered everything I needed.
Alejandra P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
I appreciated the guidance of your representative.
Linda Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
We purchased travel insurance for an international holiday that included a cruise. My mother-in-law suddenly passed away just before we were slated to leave and therefore hastily canceled the trip. We filed a claim and the process was fairly straightforward. I called the customer service line and they provided me with some guidance as to what to include. There was a request for additional documentation and then the claim was paid. My only complaint is that after I filed the the claim I didn't receive any notifications or feedback as to whether the claim was being processed or not. But, honestly, that's a pretty small thing. I would purchase this insurance again. I didn't feel that the documentation required to provide evidence of the family member's passing was overly burdensome and the claim was paid relatively promptly.
Alison K. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
We always travel with insurance for the unexpected. This is a great product at a great price!
Michelle M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel LX
Choosing the plan, the coverage and the price were fair. The best part is that we didn't have to use it and were able to complete our trip.
Suzanne N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
makes my life so much easier not having to worry about anything.
Mark D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
It is difficult to review the product as we thankfully did not have to make any claim but the peace of mind was excellent.
Michele C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel LX
Unfortunately, I had to cancel a trip to Morocco due to health issues (nothing life shattering, fortunately, and I was able to rebook several months later). My trip costs were fully reimbursed. This only complaint I had was that I had to call and "shake the bushes" several times to move the claim along. It took perhaps three months. That said, they paid the claim and I was satisfied. Just be prepared for a fairly long wait. I would purchase from this company again, with the understanding that payment is SLOW.
Ann K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for sharing your claims experience. We would also like to remind you and your fellow travelers InsureMyTrip's promise of Unparalleled Customer Service:

    "Sometimes, a claim is denied by the insurance company. When this happens, InsureMyTrip customers have the option to have their claim reviewed.

    All travelers that purchase a policy through InsureMyTrip have access to our Anytime Advocates® program. This unique program is designed to save our travelers time and money:

    Claims assistance - Receive expert advice on how to navigate the claims process and file a claim properly with your travel insurance provider.

    Dispute resolution - Anytime Advocates® will check the status of a claim. If a claim is denied, an advocate will work on behalf of the customer to learn why or to help with the appeal process.

    Travelers save over 1,000,000 dollars since our travel insurance claims advocacy program began in 2009
    Over ninety percent of our claims advocacy customers were satisfied with the outcome."

    If you wish us to assign an Anytime Advocate to a claim, please call Customer Care at 800-487-4722 weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM.
    Jan 08,2019
International Medical Group iTravelInsured Travel SE
I'm using International Medical Group iTravelInsured SE plan every time I travel and I'm totally satisfy and will recommend to other people
Vladislav F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
I didn't use it but I'm glad I was covered while traveling. You never know.
Elizabeth A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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