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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,276
ratings and reviews
95%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured Travel LX
The rental car coverage insurance does not extent to "exotics car " or any car above $40000.
Patrick M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We hope that fellow customers will find your review and our response to be educational and informative. The International Medical Group iTravelInsured LX plan does list the following as part of the exclusions for Rental Car Damage:
    "rentals of trucks, campers, trailers, motor bikes, motorcycles, recreational vehicles or Exotic Vehicles;"
    Exotic Vehicles is defined in the certificate as follows:
    "means Alfa Romeo, Aston Martin, Auburn, Avanti, Bentley, Bertone, BMC/Leyland, BMW M Series, Bradley, Bricklin, Clénet, Corvette, Cosworth, DeLorean, Excalibur, Ferrari, Iso, Jaguar, Jensen Healy, Lamborghini, Lancia, Lotus, Maserati, Mercedes Benz, MG, Morgan, Pantera, Panther, Pininfarina, Porsche, Rolls-Royce, Rover, Stutz, Sterling, Triumph, and TVR, or any antique or any other car with a Manufacturers Suggested Retail Price (MSRP) over forty thousand dollars (,000)."

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Jan 07,2019
International Medical Group Patriot International Lite
Hard to rate something that, in this case, luckily you don’t get to use.
Alejandro M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
Great sales experience, great product - I would buy again and recommend to others
steven p. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Very poor experience with this company. Countless phone calls checking on my claim over a 3-4 month time period. Poor customer service and a lot of excuses. Would never use this company again.
James P. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.
    Jan 08,2019
International Medical Group iTravelInsured Travel SE
Having this plan brought peace of mind especially traveling with a couple of kids.
Joan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
I purchased the "cancel for any reason" insurance, and then had to cancel my flight. I sent in the paperwork requested and a few weeks later received a reimbursement of the airfare cost. It worked! So I do recommend this insurance. Please be sure to carefully read the "cancel for any reason" rules to be certain that is what you are covered for!
Kelly R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I had researched thoroughly and found this coverage suited my needs and was more than reasonable. Purchasing travel insurance brought me peace of mind.
Elaine L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
It's difficult to rate a plan since we did not file a claim; however, the plan provided needed coverage at a fair price.
Susan H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot International Lite
Glad I had the coverage but thankful I didn't need to use it!
Mary A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel LX
Became a first time cruiser September 2019 and was offered the travel insurance thru the cruise line at a very high rate, but not much coverage. Did some research and found IMG on Insuremytrip.com. For two people, I paid a very reasonable price and had coverage for any reason, should I had to cancel my trip. I would recommend IMG to anyone who travels and wants to be covered completely with a reputable company and at a decent price.
Michelle E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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