Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
Lost my sunglasses. So, the one thing I needed coverage for.... did not cover me. I’m sad
Rose S. would not
recommend this plan to a friend or relative.
-
Carol
It is unfortunate that International Medical Group denied your claim, but Baggage coverage does not cover lost sunglasses under any of our plans.Oct 23,2018
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
Good coverage, but thought it was a tad expensive.
Leslie H. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
I understand that insurance on a trip like my husband and I took was necessary. I'm certainly glad we did not have any problems that would have required us to make a claim. As far as rating your services, I really do not have an opinion good or bad. Just glad the trip was uneventful and we didn't need your services. Thank you very much.
Larry H. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
I can't really review this plan, as I didn't need to use it, thankfully, but we thought it was the best value for what we were looking for.
Giordana S. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
Really appreciated the app and our policy information was always accessible without having to carry around papers. Thankfully our trip went smoothly and we never had to file a claim but it gave us peace of mind to know that we were covered!
Heather W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Your problem is in handling changes to the the coverage. One should not have to keep on it many, many times to add additional coverage for a pre-trip tour add on (earlier start). 6 calls to agency supervision in 8 days and several calls they had to make to you.
Robert Evan B. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
Liked the first party coverage for medical.
Stephen K. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
Phone contact was knowledgeable
and easy to work with.
and easy to work with.
Edward C. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
Unfortunately, we were not able to go on our trip to Portugal. I called to cancel the insurance in March, for our trip in September, and was told since I had not purchased the “cancel for any reason†insurance i was not entitled to any refund. I felt a refund should have been prorated. Oh well, I guess it’s my fault for not reading the restrictions more carefully. I don’t fault the insurance company.
Susan H. would
recommend this plan to a friend or relative.
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Carol
Thank you for sharing your feedback on the iTravelinsured SE policy. Although we did not meet your expectations, we would like to provide a further explanation to your fellow travelers. Back in March 2018, you requested information on canceling your policy. Since you were outside the "10 Day Review Period", iTravelinsured would not refund your premium but did offer you a voucher for a new trip.
"If the Insured is not completely satisfied with the insurance, he or she must notify the Company within 10 days of purchase and return the certificate. The Company will give the Insured a full refund of premium provided he or she has not already departed on the Covered Trip or filed a claim."
Apparently, you also considered canceling your trip and submitting a Trip Cancellation claim but were then advised that you did not have a covered reason as listed in your policy. The specific concern which caused you to cancel your trip would fall under the Cancel For Any Reason option. Sadly, your policy did not include this coverage.
We value your feedback so please feel free to call us at (800) 487-4722 if you have any further questions.Oct 12,2018
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
Easy to sign up for coverage. Seemed like a bargain.
Andrew M. would
recommend this plan to a friend or relative.