Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
International Medical Group
iTravelInsured Travel LX
The plan seemed to cover all of the items that were of concern. Foreign health insurance, trip cancellation, and trip alteration among them. Fortunately, we did not need to make a claim. I could not figure out how the "pre-existing condition waiver" worked. I acquired the insurance within 30 days of making my initial trip payment and within 24 hours of making my final non -refundable payment. I wanted only the two payments for transportation to be covered. All others were refundable. I assume that we were covered for pre-existing conditions. I need to be sure prior to our next trip.
James Phillip W. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
This was the first time we purchased trip insurance and I was very pleased with the customer service rep that walked me though the process. It was easy, she answered my gazillion questions very patiently and there was always someone available for additional questions. We had a trip ruined a few years ago by a hurricane and this provided peace of mind for our recent trip. Thanks!
Amy M. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel LX
Peace of mind when traveling abroad.
Thomas C. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
We didn’t use it, which was a relief! Price was very reasonable. Would’nt go on an international cruise trip without one.
Federico E. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel LX
Did not file a claim thus can only comment on the purchasing process. This was fine.
Timothy T. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel LX
I did not have to use any policy benefits so can’t speak to the coverage. It DID give me peace of mind, believing that if I got into a medical crisis I would have funding for medical care.
Shawn E. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
Though I was unhappy to have to purchase costly insurance, I was grateful to know that I had it.
I appreciate how clear it was to sort through policies and find one with the basic considerations of health to rely on should something happen. And something did happen, but I decided to go ahead anyhow and the trip worked out fine.
Thanks again.
I appreciate how clear it was to sort through policies and find one with the basic considerations of health to rely on should something happen. And something did happen, but I decided to go ahead anyhow and the trip worked out fine.
Thanks again.
Mary Ann N. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel LX
Happily, I didn't have to use the insurance and it was reassuring to know that it was there. This plan provided the best coverage for me at a very reasonable price.
Sig S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Fortunately we did not have to file a claim but coverage seemed more than adequate for our needs. Very easy to shop for and purchase a plan.
Claire C. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
The plan was affordable. I needed coverage for a condo rental which I could not use due to work reasons. I immediately filed a claim. Carefully following the instructions- or so I thought. However it took 11 weeks from the time I first submitted the claim and to the time I received payment for the claim. The receipts I submitted evidently weren’t sufficient, so they requested my credit card statements. I immediately provided them but rather then reviewing my updated claim right away, this placed me back at the beginning of the process it seemed. From my experience I suggest following up immediately after 15 days have passed and submit all receipts and your credit card statements to avoid delays. My claim was approved. It just took a very long time and lots of following up.
BONITA V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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IMG RR Team Account
International Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Jul 31,2018
The policy that you purchased included a waiver for pre-existing conditions with the following conditions met:
"a) Your Payment or Deposit for this Policy and enrollment form are received within 24 hours of the final Payment for Your Trip or before the final Payment for Your Trip; and
b) You are not disabled from travel at the time Your premium is paid."
In the future, please consider speaking with us prior to purchasing a policy. We would be happy to provide you with an explanation of the pre-existing conditions exclusion and the requirements for the waiver to be included. The requirements are specific to each plan can vary from state to state. We can be reached at 800-487-4722 or send an email to [email protected].