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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,276
ratings and reviews
95%
recommended
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Cruise
Filed claim
International Medical Group Patriot International Lite
Did not have to use it, so I really don't know, what to rate.
But for the piece of mind when travel you need one.
Will buy again for next trip.
Emir H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Lite
Claims were slow and paid nothing. Delayed payment from my insurance in the US. Very disappointing.
John C. would not recommend this plan to a friend or relative.
10 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with this plan. You are correct in that the International Medical Group Patriot International is a secondary policy. The majority of travel insurance policies are secondary.

    If a travel insurance plan is secondary, the insured person(s) would be required to file a claim with their primary health insurance first. If coverage is denied or only partially provided, the travel insurance would cover the remainder, up to the policy limit.

    Please call us at 800-487-4772 if you have any questions pertaining to this policy, or about primary vs secondary coverage. We would be happy to assist you.
    Aug 10,2017
International Medical Group iTravelInsured Travel LX
I did not use the plan as no illness occoured therfore It is difficult to give a report because of no illness . thank you
Rita K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel LX
MY MEDICARE PLAN DOES NOT COVER ME OUTSIDE OF THE US AND THIS PLAN MADE IT POSSIBLE FOR ME TO TAKE A 17 DAY BICYCLE RIDE IN MONTANA AND CANADA. IT IS JUST NOT WORTH RISKING A MEDICAL SITUATION WITH NO COVERAGE COMPARED TO WHAT THIS PLAN OFFERED AT A REASONABLE PRICE.
William K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
This kind of product is needed for certain people and situations. In this case, my teenage daughter and her boyfriend had air tickets to join me and my husband at our summer home for a one week vacation. We started to wonder if their relationship would last that long, so I looked on line to see if there could possibly be any such thing as a "cancel for any reason" travel insurance plan.

I was pleased to find that it does exist. I called and spoke with the rep who told me even young love like that is okay for a reason to cancel. I bought the plan for his and her tickets. Happy ending is that alll 4 of us had a great vacation together, but it was nice to know it would have been covered if the romance had ended before that.
Wyndra B. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Lite
Fortunately I didn't need to invoke the coverage, so I'll never know just how good it really was. On the other hand, it's disturbing to find out just how bad one's own regular, and expensive, health plan actually is for events out of state, much less out of the country. As a gap filler, the PI plan seemed to offer exactly the coverage I needed for peace of mind, and at a very good price.
David T. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot International Lite
My wife and I didn't need to avail ourselves of the insurance. How does one know how good the insurance is if it wasn't used? The published level of coverage was reasonable for the premium charged.
Steven N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot Multi-Trip International
The best assurance is having insurance at reasonable cost but not needing to claim on it !
Elizabeth T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group Patriot International Lite
Thankful I didn't have to use the insurance while abroad, so I'm really not able to rate it.
However it did give me peace of mind to know if was there,just in case!
Kevin C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot International Lite
We had the unfortunate need to actually use our IMG service while traveling in Australia. My husband had to be admitted to the hospital for a severe reaction to a jellyfish sting. The customer service representatives were available to answer our questions both times we called (even though it was a weekend and we were in Australian time zone) and were very helpful and friendly. We were so happy to have purchased such a high-quality plan! I should note that while we did use the benefits of the plan, the hospital took care of the claim filing. We have not heard any problems with the claim filing so it seems to have all gone smoothly. You will not regret purchasing this plan, although I hope you won't have to use it!
Kerry B. would recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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