For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
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We understand that it is never pleasant to receive a denial for reimbursement under the Trip Cancellation coverage. However, your reason to cancel your trip must be specifically stated as a covered reason in the policy. Since your iTravelInsured LX plan specifically stated that you would be reimbursed under Trip Cancellation for "...a permanent transfer of employment of 250 miles or more...", your claim was denied after you indicated that your relocation was less than 250 miles of your original employment. Please keep in mind that you would have able to review the list of covered reasons in your plan prior to your purchase by simply clicking on the dollar amount of Trip Cancellation within your quote.
With respect to your policy, the Cancel for Any Reason coverage, a time-sensitive coverage, was only available to you if you purchased your policy within 20 days of your Initial Trip Payment. Since you purchased this policy on 6/13/2016 and your Initial Trip Payment was made on 5/16/2016, unfortunately you were not eligible for that coverage.