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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,276
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I am a reasonably intelligent human being. I was under the very distinct impression that while I was in London, if I became sick that I could see one of your providers. It was the main reason I purchased the plan.

I became ill.

I was wrong about this plan. I was required to find my own doctor and pay any doctor or hospital bills myself. Then later, make a claim for reimbursement.
Theodore G. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.

    Oct 23,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel LX
Glad it was there. Even happier that I never needed to use it !

Will see you again when I travel next year.

Thank You
Dan
Daniel L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Too strict not open to reasonable negotiation which tells me there's no individual circumstances evaluation. They act and perform like they're big fish and we're super small with little to no importance. There are better choices and will never patronize IMG again!
Christine P. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.

    Oct 21,2024
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
no flexibility very rigid policy will not return to IMG
Mark P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.

    Oct 21,2024
The trip included a
cruise
tour
International Medical Group Patriot International Lite
Applying and completing the proper enrollment forms was simple, with the help of good representatives at your office. It was comforting to know we had coverage while away despite, thankfully, not using it.
Kenneth W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
We found this plan was the best plan to suit our needs. Thankfully we did not need to use it but previously we did and we had no problem with reimbursement. Would never travel without insurance.
Kent R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
My claim was processed quickly and fairly. I will work with this company again.
Joan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I felt the plan covered my concerns for this trip at a reasonable cost.
Thomas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Filed a claim. It was paid in a timely manner. Very satisfied with this company.
Marlene G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I was sick with diarrhea and vomiting and needed to stay an extra night in a hotel. I also needed to get transportation to the next city to catch up with the group once I was feeling better. We chose a train to get from Seville, Spain to Valencia, Spain. You wouldn't cover anything because I didn't see a physician. My husband found a pharmacy and purchased Imodium and sprite, which did the trick. There was no way I could leave the room, I had to stay near the bathroom. I had to spend $673.61.
Julie R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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