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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,290
ratings and reviews
95%
recommended
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Cruise
Filed claim
By
on
for a trip to Norway. Norway.
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Easy to use and very affordable!
Keep you informed and provide updates up until you travel!
William M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the Bahamas. the Bahamas.
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Unfortunately, my mother-in-law passed away while my husband & I were on a cruise. We flew back to the states after reaching the first port. Although IMG originally asked for some items that didn’t really apply to our situation & their communication & turnaround time was a bit slow, we did receive the full eligible claim reimbursement a little under 2 months after we submitted the claim.
Joey H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Please accept our condolences for the loss of your mother. Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Aug 21,2024
By
on
for a trip to the United States. the United States.
International Medical Group iTravelInsured Travel SE
I cannot recommend or not recommend this plan. Thankfully we did not need it. On my last trip I did file a claim and got nothing but the run around. Every time I did what was asked of me, I got more to do and as the insurance company wanted I finally gave up.
Steven E. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Aug 21,2024
By
on
for a trip to the Philippines. the Philippines.
The trip included a
cruise
tour
International Medical Group Patriot International Lite
Had peace to know if something had happened it was there for my use.
BRANDON PAUL B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the United States. the United States.
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I did not need to use this insurance, but glad it was available.
Adrienne D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the Netherlands. the Netherlands.
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I did not have to file any claim for this trip. I always buy a travel insurance policy for peace of mind and I appreciate the ease with which policies and coverages can be compared using InsuremyTrip. Being able to easily compare policies allows me to choose plans that prioritize what I think is most important at the best possible price for that coverage.
CHARLES G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Norway. Norway.
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I have had other policies through IMG before and even had to file a claim once which was promptly paid. I like that IMG is primary for any medical issues so that I don't have to file with my current provider first. While I did not need to use the policy this time, it was comforting to know that I had it. We were flying back after a cruise on Friday - July 19 when the Crowdstrike Global IT issues hit our cruise line (Delaying disembarkation) and our airline ( delays in check in). Many flights were canceled. If my flight had been canceled, I would have needed to overnight at a hotel in London plus get rebooked on another flight. Knowing that I had this IMG policy, I wasn't worried. Luckily we made it to the airport with 2 hours to spare and our Virgin Atlantic flight took off just 30 minutes late and we arrived in Tampa on time. Many times, things are out of your control and it was nice to know that IMG would have my back.
Nancy D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.
    Jul 22,2024
By
on
for a trip to Alaska. Alaska.
The trip included a
tour
International Medical Group iTravelInsured Travel SE
Great customer service whenever I contacted them.
Anne N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We appreciate your business and look forward to serving you in the future!
    Jul 22,2024
By
on
for a trip to Italy. Italy.
The trip included a
cruise
International Medical Group iTravelInsured Travel LX
Hard to tell due to the fact did not need them or file a claim
Richard G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Cuba. Cuba.
The trip included a
cruise
tour
International Medical Group Patriot International Lite
All documents and plan details were in order and satisfied all my travel insurance requirements.
KEVIN M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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