Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
As with the previous plans we have purchased, we never had reason to use it. That being said, the fact that we had our plan provided a sense if security and comfort. Would never travel without travel insurance. Comparing and purchasing plans are made simple and easy.
Joseph F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
Patriot Multi-Trip America
Did not have to file as claim. But it is assuring that I have your coverage
Doria Maria Q. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
I have used your company for many years
Fortunately I had no need to use it therefore cannot answer some of the questions
Fortunately I had no need to use it therefore cannot answer some of the questions
Rachel H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Best of all didn’t need to use it!
David H. would
recommend this plan to a friend or relative.
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IMG RR Team AccountInternational Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.Feb 27,2019
The trip included a
tour
International Medical Group
iTravelInsured Travel LX
as claims were not made, i can only say i had peace of mind knowing if something happened I would most likely be covered - never know until it happens as there are exclusions that may come into play.
JOSEPH P. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
Can’t give accurate grade because insurance was not used for my trip. Only a person that actually uses the insurance can give a honest review.
Sharon D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured Travel LX
expensive for the coverage I needed
Sarah W. would
recommend this plan to a friend or relative.
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Carol
Generally, Comprehensive plan premiums are based on the age of the traveler, trip cost and length of trip. Of course, you also selected the iTravelInsured LX plan which included Pre-existing Medical Condition Coverage, Cancel for Work Reasons, Cancel for Any Reason, Interrupt for Any Reason, Primary Medical 500,000 USD limit and Emergency Medical Evacuation 1,000,000 USD limit.
Please call us at 800-487-4722 if you have any questions or concerns.Feb 12,2019
International Medical Group
iTravelInsured Travel SE
I felt at peace and would buy again. Thanks
Daniel M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel LX
On the plus side, they did pay my entire claim, and everyone I talked to was polite. On the negative side, they spent a lot of my time making me jump through hoops to get there, as if you are inherently trying to cheat them. In this case, a $300 hotel room I didn't get to in Alaska after cancelling the cruise to Alaska (for medical reasons). The hotel bill was the subject of several phone calls and emails and documentation requests. Funny, they were fine with paying for the cruise, the expensive part. If they had been gracious about the fraction of the total cost (the hotel), I could have given them a stellar review. I've bought a dozen policies in the past; this is my first claim; if not for the hassle, I'd probably buy from them again and they probably would've made back their $300 on my next buy! (Not to mention the labor costs they are paying for ... people to nitpick over every dime.) In fairness, I must say that this is my first claim; maybe all the companies are like this. One word of advice: one must prove one purchased something: if you are traveling with other people, don't split any prepaid costs, because it is then hard to prove who paid for what when you try to claim it. Pay your own way (with receipts) for all of it. And get cancellation receipts too.
James E. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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IMG RR Team Account
International Medical Group
We apologize for the frustration you experienced when filing a claim. On this claim, we received all of the cancellation documentation for the cruise on the initial submission (Invoice, proof of payment, proof of cancellation). However, for the hotel stay we only had the booking invoice, but no proof of payment or cancellation. Sometimes suppliers do make exceptions on cancellations for certain circumstances or issue a credit, so we did need to get the verification of the cancelled segment to complete the claim. I can understand his frustration given the cost of the cruise vs. the cost of the hotel, but proof of loss is required for all segments of a claim.Feb 21,2019
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
Fortunately never got to use the plans so I don’t know how it works
Frimma G. would
recommend this plan to a friend or relative.