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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,276
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I found the process of investigating, selecting and understanding travel insurance very difficult. I am not certain I was adequately covered, and had I needed to file a claim, I felt like I might need an attorney to get the paper work correct.

Needs to be more user friendly and in plain english.
Henry C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments. As you indicated, there is no doubt that it can be a difficult and confusing process when trying to select the best policy for your trip.

    The International Medical Group iTravelInsured SE plan, as do all of our policies, include the full insurance certificate which explains all of the terms, conditions, and exclusions for that specific policy. In addition, any of the items that appear in blue print within your quote provides a hyperlink to more detailed information. Your International Medical plan also offers you a 10 day refund period:

    "TEN-DAY LOOK: If You are not satisfied for any reason, You may cancel insurance under this Policy by giving the Company or the agent written notice within the first to occur of the following: (a) ten (10) days from the Effective Date of Your Insurance; or (b) Your Scheduled Departure Date. If You do this, the Company will refund Your premium paid provided no Insured has filed a claim under this Policy."

    We also understand that this information may be confusing, so we also invite you to take advantage of our online chat representative who is available to stay with you through the entire quote and purchase policy and answer your questions. Our licensed insurance experts are always happy to explain any part of the insurance policy. We are available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.
    Feb 06,2019
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
The plan covered our needs at a fair price. Because of my job I need cancellation for any reason coverage, and for us the most likely need beyond that is medical evacuation and medical coverage. This plan included cancellation for any reason coverage and an acceptable amount of medical evacuation coverage and health coverage. Many plans I looked at had these coverages at unacceptable levels or for a much higher price. This plan suited our needs pretty well.
James P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for submitting this review. However, your International Medical Group iTravelInsured SE plan did not include the Cancel for Any Reason option, but it did automatically include Cancel for Work Reasons:

    "q. You, Your Traveling Companion or a Family Member traveling with You is required to work during the Trip. A written statement by an unrelated company official and/or the human resources department demonstrating revocation of previously approved time off will be required. This benefit only applies if the Policy has been purchased within twenty (20) days of Your initial payment for the Trip..."

    Should you ever need assistance in the future, our team of licensed representatives are always happy to help. You can call us at 800-487-4722 with any questions regarding the policies, to obtain a quote, or even to purchase a policy over the phone.
    Feb 05,2019
The trip included a
tour
International Medical Group iTravelInsured Travel SE
The best thing is not needing to use it— but knowing that I had the right coverage should I have had to use it.
Nancy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
We didn't have to use the insurance, fortunately
Ruth M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot America Lite
I never needed any medical requirements during my trip so it would be hard to tell myself how I had experienced that plan
UTKARSH P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Lite
Excellent customer service. I got the plan especially because I thought my trip might be extended. It was and I so I called and repurchased same plan easily to stay longer. Great service. I.ll be back!
Laura K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
As usual, insurance is to be purchased against a problem and hopefully, never used. This is the case here.
Myrna S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Fortunately I did not need to use plan. All went smoothly !
Maria W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
The value of any travel protection plan can only be accurately rated based upon claims experience. I chose this plan based on what I thought was good value and benefits. Nonetheless, that becomes meaningless if there should be a poor claims experience. Thus this plan seems good only so far as the benefits offered. I can't comment on their handling of a claim.
Bruce T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
We did not need the coverage but you never know. Liked that I received an email reminding me of the policy if I needed it
Elaine L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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