Travel Insurance Reviews International Medical Group iTravelInsured Travel LX
iTravelInsurance Travel LX from International Medical Group is a single-trip comprehensive travel insurance plan which offers a higher level of coverage to domestic or international travelers than iTravelInsurance Travel SE. Coverages offered by this plan include trip cancellation, interruption, travel delay and travel medical coverage.
To learn more, see the iTravelInsurance Travel LX product page.
The trip included a
tour
International Medical Group
iTravelInsured Travel LX
I am always skeptical about insurance when it is time to file a claim and they usually look for excuse not to pay but at the time of covid, they actually paid with little to no difficulty. I thank them for it.
Afshin G. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel LX
Paid $1900+ for am IMG plan and filed a $375 claim for a "no-show" hotel due to airline cancelling flight from JFK to Rome and an 18 hour departure delay. IMG declined claimed because it was a "no show pilot" and not another covered reason. Spoke to IMT and they are trying to advocate for me and I have also appealed to IMG who said they will try to get back to me in a month. My claim is 18% of the premium! Also recommended IMT to good friends for a month-long overseas trip in July that also experienced cancelations and IMG refused payment of some clothing items bought because they could only provide AMEX proof and not the original receipts. It appears IMG is in the CUSTOMER NO SERVICE BUSINESS and is reflecting badly on IMT. Your reps have always been outstanding, but this is out of their hands.
Stuart S. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Courtney BairdInternational Medical Group
We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.Dec 08,2023
The trip included a
cruise
International Medical Group
iTravelInsured Travel LX
I have purchased this particular plan for several different trips. When I fill in the parameters that matter to me for travel insurance, IMG LX invariably surfaces as the best choice, and at a competitive price, too. If I ever do have to file a claim, I hope we would be well-covered and well-treated by IMG.
Yvonne C. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel LX
Yes, but we did not have to use it.
Zack B. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel LX
While I am completely satisfied, I did not need to use the plan at all; therefore my ratings are only relevant to the customer service I received when setting up the policy, which was excellent.
Andrew C. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel LX
Since I did not use the plan I cannot comment on how the plan would have served me.
Chantal B. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel LX
Fortunately our trip went as planned, so we did not need out insurance, this time. Hopefully we will be pleased with the plan even if we do have a claim.
Richard M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel LX
Fortunately didn't need the coverage, but it covered all the areas I was concerned about.
Patrick K. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel LX
The price of the insurance was reasonable for the peace of mind it provided while traveling. Good coverage for various possibilities.
We did not need to file a claim, therefore cannot comment on the actual usage.
We did not need to file a claim, therefore cannot comment on the actual usage.
Jillian J. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel LX
Plan was for "Cancel for any Reason". It took too long to receive refund.
Bruce G. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful