Travel Insurance Reviews International Medical Group iTravelInsured Travel SE
iTravelInsurance Travel SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, trip interruption, missed trip connection, and travel delay benefits.
To learn more, see the iTravelInsurance Travel SE product page.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
We did not have need to submit any claims as our trip went smoothly. Our interactions with the insurance provider prior to the trip were handled smoothly and politely.
Norman S. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
Due to medical problems I had to cancel this trip and filed a claim with IMG. From the beginning, they were slow to follow up, first with me, then with my medical provider. They asked for all medical records for a six month period, but never checked with my provider to see if they ever received the request. After a 4 week delay, I followed up with both parties and found out that IMG faxed a request for the records but never talked to anyone at my provider. After I got things straightened out, IMG again requested the records but didn't follow up to make sure that they were received. After another 3 week delay, I had to intervene again. The records were emailed to IMG within 2 days, and after another 10 days my claim was settled. Unfortunately I have another trip coming up that is insured by IMG, so I hope that I don't have to deal with them again. I do not recommend these folks to anyone.
Christopher M. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Sep 03,2019
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
I didn't have to use but was thankful and at ease for having the plan
Kimberly H. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
I have used this company before and when I had to make a claim they were very swift to send me money that was owing me. I like to continue using companies with a good reputation.
Diane M. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
We thought the coverage provided was excellent. It was easy to receive the plan due to the agent. Very pleased
Judith Z. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
I don't travel very much because I don't have a lot of free time. Having adequate insurance coverage gives me peace of mind when I travel. Thankfully, I did not need to make a claim.
Bryn E. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
I had the unfortunate loss during our covered trip, and upon return, filed a claim. It took 3+ months for reimbursement of funds, including 4 phone calls requesting some sort of answers for the lengthy delays. Ultimately, the claim funds were reimburse to me, however, only after a delay. This was after I submitted all the necessary paperwork, i.e. receipts, medical records, medical release of information, etc., so the delay was not on my (the customers) end. Good coverage for my families needs, but slow to reimburse the covered loss expense.
Matthew F. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
Aug 22,2019
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Did not use
Kenneth D. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
Plan could be a little clearer by using bullet points. It could also be about 20 cheaper.
Katrenia H. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your feedback. The iTravelInsured SE plan, which was actually one of the least expensive plans for your trip, is a comprehensive travel insurance policy which provides a wide range of benefits. This plan offers a lengthy list of covered perils for Trip Cancellation and Trip Interruption, which protects the investment you have made in the trip, and also provides reimbursement for incidents which could occur after departure, such as lost and/or delayed luggage, travel delay, and emergency hospitalization and medical transportation up to the policy limits.
Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip.
We will also pass your suggestion on using bullets to our website team. InsureMyTrip's team is dedicated to creating an ideal user experience. We continue to make the necessary improvements and adjustments to our website that are in the best interest of our customers.
InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.Aug 16,2019
International Medical Group
iTravelInsured Travel SE
Had to cancel trip because I had pneumonia. The insurance reimbursed for everything!
Elizabeth F. would
recommend this plan to a friend or relative.