Travel Insurance Reviews International Medical Group iTravelInsured Travel SE
iTravelInsurance Travel SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, trip interruption, missed trip connection, and travel delay benefits.
To learn more, see the iTravelInsurance Travel SE product page.
International Medical Group
iTravelInsured Travel SE
nothing like ensuring an expensive vacation, always a good feeling of security while in the Philippines.... thanks.
Anthony M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
My niece and nephew recommended insuremytrip.com, a plan they use when they go on vacations. We have been travel around the world, but never thought of additional insurance until this year. My mobility difficulties have increased, making it hard for me to get around without the use of a cane, and only walking very short distances. Our trip was made almost a year ago, and didn't want to cancel. So getting hotel, and cruise ship accommodations - rooms and use of a wheelchair, really did help. But was still concerned health wise, and recalling our luggage being delayed several days when we were in Austria, and in Paris, we felt it was beneficial to us to take out travel insurance. For a 2 week travel time frame, the cost was reasonable. When we signed up, the staff were very helpful. We definitely will use insuremytrip.com, as we continue to travel!!! Being safe and prepared is worth the cost.
Joan H. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
I liked that IMG covered my trip via DATES TRAVELING. Other sites covered by flight only, and since I booked flights a bit haphazardly, the dates traveling option worked best.
Irene W. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
I had to cut short a tour this summer because of a medical problem. At home, I gathered all the documents that the insurer required for Trip Interruption and sent the packet to I Travel Insured by Priority Mail. I called the insurer about ten days after the package had arrived according to USPS tracking. The rep I spoke to checked and said it had NOT arrived--but he would check again and call me back in 2 days. Never happened. So I called again, spoke to someone else and got same response even after I had sent USPS tracking showing the date and time it had arrived and that it had been picked up that day. Neither rep said "sorry," "must be a problem at our end,"--nothing the least bit concerned or helpful. I then contacted Insure My Trip, and they
were extremely helpful!! They contacted this insurer, and, lo and behold, they DID have my packet of documents.
The Insure My Trip person stayed on my case until the claim was approved and my check arrived. 5 stars for Insure My
Trip, no stars for customer service for this insurer, but they did end up paying my claim, thanks to Insure My Trip.
were extremely helpful!! They contacted this insurer, and, lo and behold, they DID have my packet of documents.
The Insure My Trip person stayed on my case until the claim was approved and my check arrived. 5 stars for Insure My
Trip, no stars for customer service for this insurer, but they did end up paying my claim, thanks to Insure My Trip.
Judith L. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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IMG RR Team Account
International Medical Group
We are sorry we have not meet your expectations. We value your feedback and take concerns such as yours very seriously. We currently do have a backlog in claims, and have escalated your claim for processing. We are in process of training an additional team to handle claims in a more timely fashion so this does not affect customers in the future. We will be in contact with you soon with final determination on your claim. Thank you for your patience.Aug 21,2018
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International Medical Group
iTravelInsured Travel SE
I like having it but have never had to use it.
Tamara C. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
This was the first time we purchased trip insurance and I was very pleased with the customer service rep that walked me though the process. It was easy, she answered my gazillion questions very patiently and there was always someone available for additional questions. We had a trip ruined a few years ago by a hurricane and this provided peace of mind for our recent trip. Thanks!
Amy M. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
We didn’t use it, which was a relief! Price was very reasonable. Would’nt go on an international cruise trip without one.
Federico E. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
Though I was unhappy to have to purchase costly insurance, I was grateful to know that I had it.
I appreciate how clear it was to sort through policies and find one with the basic considerations of health to rely on should something happen. And something did happen, but I decided to go ahead anyhow and the trip worked out fine.
Thanks again.
I appreciate how clear it was to sort through policies and find one with the basic considerations of health to rely on should something happen. And something did happen, but I decided to go ahead anyhow and the trip worked out fine.
Thanks again.
Mary Ann N. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Fortunately we did not have to file a claim but coverage seemed more than adequate for our needs. Very easy to shop for and purchase a plan.
Claire C. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
The plan was affordable. I needed coverage for a condo rental which I could not use due to work reasons. I immediately filed a claim. Carefully following the instructions- or so I thought. However it took 11 weeks from the time I first submitted the claim and to the time I received payment for the claim. The receipts I submitted evidently weren’t sufficient, so they requested my credit card statements. I immediately provided them but rather then reviewing my updated claim right away, this placed me back at the beginning of the process it seemed. From my experience I suggest following up immediately after 15 days have passed and submit all receipts and your credit card statements to avoid delays. My claim was approved. It just took a very long time and lots of following up.
BONITA V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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IMG RR Team Account
International Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Jul 31,2018
We are glad to hear that you requested the assistance of an InsureMyTrip advocate. Our customer care representatives are non-commissioned representatives who work to find the best plan for you. As you explained in your review, our Anytime Advocates supported and facilitated the claim process on your behalf.
Please feel free to call us at 800-487-4722 if you have any further questions.