Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
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John Hancock
Bronze
Great peace of mind!
Michael-Ray P. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
John Hancock
Bronze
I sent them proof I was in a medical facility at the time of my flight showing I missed my flight, with an additional note from the treatment center that I should not fly that day. I showed them the booking information and receipts. They rejected my claim saying they wanted the itinerary (sent them the flight booking info with all related flight info and price), proof I paid via credit card receipts (how would I have booking receipt with flight info if I didn't pay?), and a letter from the booking company or airline saying I did not fly (even though I gave them the medical proof I was being treated. The booking company automatically lists you as flying if you don't cancel the flight ahead of time (which I did not because of the medical issue) and the airline (Spirit) resells your seat if you do not check in on time so someone flew, just not me!! Horrible, I have filed claims with other companies and they have never been this difficult, and all for an approx. $300 claim! I still have not received my money and they closed the case.
Joseph M. would not
recommend this plan to a friend or relative.
8 of
10 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
Good price.
Jose R. would
recommend this plan to a friend or relative.
John Hancock
Gold
Excellent Policy!
John B. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
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