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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have visited Belgium rated John Hancock Insurance Agency, Inc.
4.31 out of 5
4
ratings and reviews
100%
recommended
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Cruise
Filed claim
John Hancock Bronze
It was a really good feeling knowing that we had this coverage and the price was very affordable.
Marie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Fortunately we did not need to use the plan. I think it should have been less expensive.
kendra w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    Each Company will base the premiums of their plans by 3 main factors; (1) the ages of the travelers, (2) the length of your trip from home to home and (3) the total cost of your pre-paid trip cost. As the traveler's ages change, trip costs increase or the length of the trip is extended, the prices will also change accordingly.

    Please feel free to give us a call when you plan your next trip. We have licensed agents available 7 days a week to help find the best policy for you, at the lowest premium. We can be reached at 1-800-487-4722.
    Nov 08,2017
The trip included a
tour
John Hancock Gold
I was contacted and told my paper work had arrived for my claim, however I was not contacted and told my original claim was denied. I called and left message for 3 days in a row and did not receive a call back. I found out my claim was denied only after I asked to talk to a supervisor of the answering department. She was very helpful and gave me the information concerning my claim and advise me on how to resubmit the claim. I did resubmit and the communication was better. I was contacted and there was follow up communication.
ROSE N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review and for also advising us that you did get your claimed settled. We are glad to hear that you were satisfied with the amount of the reimbursement.

    We are also sorry to hear about your initial frustration with the claims process. Please keep in mind that InsureMyTrip does have Customer Advocates that will assist you in a difficult claim at your request.
    Sep 29,2016
The trip included a
cruise
tour
John Hancock Silver
Fortunatly I did not need to make a claim, but I felt more comfortable knowing I had coverage, just in case.
Thanks
Sheila J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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