Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
tour
John Hancock
Gold
Satisfied, but never used it!
Linda S. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Did not file a claim
Michael R. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
So, no idea how it might work out if/when needed. But it got good ratings, so I presume it will work well when needed and, thankfully, no need to use it on this trip. But the price was very good, compared to what OAT, our tour company was going to charge.
JOHN G. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
Thankfully, I did not need to use the insurance.
Lawrence B. would
recommend this plan to a friend or relative.
John Hancock
Gold
Simply said, a great plan. Fortunately, there were no incidents requiring a claim but I felt confident we were covered if anything should occur. I especially liked the information packet which outlines coverages and who to call if you have any issues. I would not hesitate to use JH Insurance again for my next trip.
John J. would
recommend this plan to a friend or relative.
John Hancock
Gold
I ended up not going. After getting the run a round about who to file a claim with for the cancellation for any reason because I was told I was one day late---then when I spoke with the agent about getting a cancellation due to medical reasons because I had 8 appointments at Mayo Clinic in Jacksonville, I was told i needed to get proof that I had medical reasons, the problems, and the reason that my appointments were required to take place during the time I was supposed to travel.
I have had more pleasant experiences with other companies and I will return to using other companies for my next trip.
You guys blew it!
I have had more pleasant experiences with other companies and I will return to using other companies for my next trip.
You guys blew it!
Eric L. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
The trip included a
tour
John Hancock
Bronze
We did not need the John Hancock Bronze Plan for this trip, but it felt comfortable knowing we were insured.
John B. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Had a comfort zone knowing the plan was in place with the coverage that we would need.
alice c. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
Fortunately, we did not need to use the plan, but were happy with the coverage offerred.
Clarence M. would
recommend this plan to a friend or relative.
John Hancock
Silver
Well, The "proof is in the pudding." Not having to file a claim associated with the insurance, I really can't give a totally thorough review. BUT, all in all, I like the ease of securing the policy. I appreciated the "your trip is about to begin" note. The coverage seemed very good for the price. I'll go with John Hancock again in the future.
HATTON K. would
recommend this plan to a friend or relative.
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reviews per page.
The number one covered reason for Trip Cancellation on the John Hancock Insurance Agency, Inc. Gold plan is an:
"Accidental Injury, Sickness or death of You, Your Traveling Companion, Your Family Member, or Your
Business Partner; which results in medically imposed restrictions as certified by a Physician at the time of loss preventing Your participation or continued participation in the Covered Trip. A Physician must advise cancellation of the Covered Trip on or before the Scheduled Departure Date."
In order to receive reimbursement for your covered trip cost, you must complete and submit a Trip Cancellation claim from to the claim administrator. A section of the claim from must be completed and signed by the treating physician because the trip was cancelled due to medical reason. This is industry standard protocol. We would be happy to assist you with any questions or concerns. Our toll free phone number is 800-472-4722.