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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers who have taken a cruise rated Nationwide Mutual Insurance Company
4.64 out of 5
6,143
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
I purchased a policy from Nationwide for a cruise I planned to go on in October 2019. Because of the expense of a cruise, I thought insurance would be helpful in case I could not go on the cruise. Unfortunately for me I was robbed in Italy a couple of days before I was to go on the cruise. I could not go on the cruise as my entire purse was stolen with my passport and all my money. The cruise line will not let you go on board without a valid passport. I had no choice but to go to the nearest embassy to get an emergency passport to fly home. Nationwide said the cruise was not eligible for compensation. Ironically this was the only reason I bought insurance, in order to cover the cost of the trip if I was not able to go. All they would pay was $400.00 They sent an email stating they would send a check on December 4,2019.,but it could take 30 days to receive the check..This is ridiculous. It does not take 30 days to mail a check. I waited the required amount of time, and it is now well over 30 days. I called and they were not very helpful. I was told that if they were able to mail a check, it wouldn't be until Monday January 13,2020.. I can not recommend this company to anyone. I have no idea, if I will ever get paid.
Jeneen B. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on this policy. We are very sorry to hear that you were robbed on your trip and that your personal property was stolen. The representatives at Nationwide informed us that the claims were adjudicated in accordance with the terms and conditions of the policy.

    Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. Unfortunately, it was determined that the event that interrupted your trip did not fall within the scope of Trip Interruption for this specific plan. Nationwide advised that you had coverage under Travel Delay and you were reimbursed the maximum amount under that benefit.

    We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
    Jan 16,2020
The trip included a
cruise
tour
Nationwide Mutual Insurance Universal Cruise
Glad we didn't have to use it. But it gave us peace of mind anyway. Thanks, will use you again when we need to.
Linda N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
We bought the luxary cruise plan and before our trip they changed our itinerary . When we got back we filed a claim for the $1250 back per person and we were sent a 2 checks within 13 days of filling the claim. Would highly recommend!
Crystal C. would recommend this plan to a friend or relative.
5 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Excellent knowledgeable staff. Have used them often and will continue to do so.
Barry J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
Luckily, did not have to use this policy, but glad I had it! Came close to having to cancel trip due to health issues, so was glad that I purchased.
Donna M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Universal Cruise
We did not need the plan which was good. Still it was nice to know we had it if needed.
Pamela L. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
While understanding age is a large contributing factor, your policies do not take into consideration other factors such as non-smoker or fit bodies, hence the 4 stars above.
Francis F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
Good comprehensive plan. Would have preferred to have primary medical as an option.
Scott W. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
My wife’s dentures broke while on the cruise and the policy did not cover this loss
Raymond K. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. Unfortunately, this is a general exclusion with most plans.

    Per your policy certificate, the following is a listed exclusion:
    "12. artificial teeth and dental bridges;"

    Please contact us at 800-487-4722 if you have any further questions or concerns.
    Jan 09,2020
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Although we did not have to file any claim, we felt good that we had coverage for our cruise. That allows you to relax and enjoy it more.
Melton A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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