In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
The insurance product was fairly comprehensive and I was reassured having it. It was not cheap, but not prohibitive either. I will really never know anything about service until I have to submit a claim, which has never happened to date, thank goodness.
Arthur F. would
recommend this plan to a friend or relative.
Thankfully we had no issues and did not need to use the plan. I gave the middle score (3 stars) because you can't judge the coverage or value of a plan until you need to file a claim.
Laura R. would
recommend this plan to a friend or relative.
Be sure you understand the difference between Trip DELAY and Trip INTERRUPTION from the Insurer's point of view. It's a difference of a maximum benefit of your trip cost (Interruption) and a maximum of $150 daily (Delay). I still don't understand it.
I was Quarantined in Switzerland during my 2-week trip after testing positive for COVID and was unable to return home as scheduled. I would consider this an Interruption of my trip. Nationwide called it a Delay. As such, I was reimbursed only $450 of my $850 costs for the 2-day interruption. Thankfully it wasn't any longer as the cheapest lodging I could find was $260 nightly.
In addition, after spending 4 hours gathering the plethora of documents and receipts required and mailing it (trying to file multiple documents online was impossible), my claim was delayed for 3 months due to a backlog. I had to call multiple times to get the status of my claim. When my reimbursement finally did arrive, it was short $150 (they misread my claim and only paid for 2 days instead of 3), necessitating another call from me and a wait for final payment.
I think they're reasonably priced if all you're looking for is a trip cancellation in case you get hit by a bus before your trip and can't go, but otherwise I'd look elsewhere.
Kimberly Z. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Although we thankfully didn’t have to file a claim, the peace of mind was worth every penny. The customer service rep was great at explaining the coverage. Will use this service again!
Patricia R. would
recommend this plan to a friend or relative.