Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
This is usually my go to plan for cruise vacations. In all the years I've purchased it I have only had to file a claim once and that was settled to my total satisfaction.
michele m. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Great. So glad I purchased this cruise insurance. Filed a claim and was reimbursed quickly. Thx
Michael T. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
I wouldn't buy Nationwide Travel Insurance again. Terrible customer service, almost no communication with me, you are in the dark when you submit a claim. Took 4 days, 2 emails, and a phone call to figure out how to submit a claim--they apparently want to make it as hard a possible. And they need every documentation under the sun for your claim submission, so SAVE EVERY piece of paperwork, boarding passes, itinerary and receipts. After submitting the claim I never heard from them until I received a check 7 weeks later. We had a major trip delay and discovered after the fact that our Trip Delay Coverage doesn't actually cover trip delays--just expenses occurred during a trip delay. I'll read the fine print before buying any insurance next time.
Tori B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
It was easy to find a plan with the coverage that I needed. My travel companion is my 92 year old mother so it was imperative that I have the best coverage at a reasonable cost. I did not file a claim so I cannot comment on those aspects.
Karen S. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
Hard to rate when I did not need any coverage for anything ,thank God but felt a comfort knowing that it was there.
Mark M. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
The peace of mind was priceless. Setting this up and talking to the agent beforehand was extremely helpful. They are knowledgeable and helped me make a decision about what kind of trip coverage we needed to purchase. Would definitely use them again!
Bonnie B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Nationwide Mutual Insurance
Essential
I'm glad to have had the coverage but grateful I never actually needed it!
Myla E. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
We purchased trip insurance that included trip cancellation. What a total waste of time and an obvious twisting of words by Nationwide to avoid paying a claim. This type of result is what gives insurance companies a bad name. I reviewed our policy in detail before filing our claim. Our cruise was cancelled by Holland America back in April due to Covid-19. This is the reply we received from Nationwide.
"Because the Coronavirus/COVID-19 is not one of the named perils listed in the plan, we are unable to consider this to be a covered claim. Regrettably, your claim does not qualify for reimbursement based on this reason"
Following the above statement, Nationwide lists what they do cover.... see below...
The policy you purchased provides the following benefits:
"Quarantine means Your strict isolation imposed by a Government authority or Physician to prevent the spread of disease. An embargo preventing You from entering a country is not a Quarantine"
Do you see the problem here? They are picking and choosing (spinning) what they will cover. The Govt prevented cruising due to the spread of disease, but because their verbiage doesn't specifically say Covid-19, it doesn't qualify.
What a crock of BS! I will be filing a complaint with the department of insurance. I will NEVER purchase travel insurance from Nationwide again. In my opinion, they stole money from me in selling me a policy that was worthless!
"Because the Coronavirus/COVID-19 is not one of the named perils listed in the plan, we are unable to consider this to be a covered claim. Regrettably, your claim does not qualify for reimbursement based on this reason"
Following the above statement, Nationwide lists what they do cover.... see below...
The policy you purchased provides the following benefits:
"Quarantine means Your strict isolation imposed by a Government authority or Physician to prevent the spread of disease. An embargo preventing You from entering a country is not a Quarantine"
Do you see the problem here? They are picking and choosing (spinning) what they will cover. The Govt prevented cruising due to the spread of disease, but because their verbiage doesn't specifically say Covid-19, it doesn't qualify.
What a crock of BS! I will be filing a complaint with the department of insurance. I will NEVER purchase travel insurance from Nationwide again. In my opinion, they stole money from me in selling me a policy that was worthless!
Cory R. would not
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Even though we did not need to file a claim it was good piece of mind to know we had good coverage. We prefer to buy our own insurance then to purchase what the cruise line offers.
Niki L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
The plan was just right for what I needed.
Annie P. would
recommend this plan to a friend or relative.