In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
I had to file a very simple straightforward rather inexpensive claim. The communication is absolutely nil They do not respond to you at all. They send you a simple form response and tell you to wait 15 days. 15 business days that is. Whoever expects to have to wait 15 business days to have a simple claim adjudicated. Completely unreasonable. Not the only thing, they did not fully cover my loss. Something to the effect that it was over the limit. I broke my camera, and you're not going to cover the cost of a $273 camera? Over The limit? Not impressed. I would say if you can go with a different company, that is communicative. And covers your loss fully... Go with the other company
Cynthia M. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for bringing this claim to our attention.
Nationwide advises that your claim was received on 04/22/2019 claiming 273.27 USD for the camera. Your claim was received via email and an automated response would have been sent advising of the 15 business days. The claims representative then reviewed the claim on 05/03/2019. Payment was released on 05/06/2019 for the maximum benefit of 250 USD per article.
We are sorry that you are unhappy with the maximum payment of 250 USD but the limitation is shown in your quote and can be reviewed prior to purchasing the policy:
"Baggage and Personal Effects – Coverage is Secondary:
Up to 600 USD / 250 USD per article limit; 500 USD combined maximum for specified items."
"There will be a combined Maximum Benefit limit shown on the Confirmation of Coverage for the following: jewelry; watches; articles consisting in whole or in part of silver, gold or platinum; furs; articles trimmed with or made mostly of fur; cameras and their accessories and related equipment.”
Even though you believe that the claim took too long to process, the claims representative settled your claim within 15 days of receiving your documents.
Thankfully I did not need to use my travel insurance, as all aspects of my trip went perfectly. But it was easy to find and book my plan, which covered everything I needed.
Karen L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I was very pleased with the coverage provided by the Nationwide Mutual Insurance Company Choice Cruise plan for our trip. And, working with InsureMyTrip to facilitate the coverage was very easy. Customer service guided me through the choices available and tailored a plan to meet our specific requirements.
Would highly recommend both to other travelers and will certainly use both on future personal trips.
Dwight P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This is my second time using this company, even though I did not have to file a claim everything went like clock work I felt safe & secure purchasing my insurance for my trip & will more than likely use again in the future! Thank You.
Debra C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Everything was simple and fast to purchase on line, website is very convenient & it explains policy clearly. Even though I did not have to put a claim in I felt safe & secure with my choice & purchase. Thank You!
Knicole C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We wanted coverage that made practical sense by covering the things that could possibly go wrong on any normal international vacation and we wanted it from a reputable vendor for a reasonable price given the market. We got that peace of mind from the Nationwide Mutual product offered by Insuremytrip and it was easy to purchase.
Randall M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Unfortunately one of my traveling companions had a severe enough allergic reaction to require a trip to the ship's medical office. The charge for the visit was high, the charge for the medication truly outrageous, but Nationwide reviewed the charges and reimbursed us quickly and without problems. Excellent service!
Jerold W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
After comparing several plans, this one was the lowest cost for the essential coverage I needed for my family on a cruise from NYC to Bermuda. That coverage include emergency evacuation (from the ship at sea, if necessary) and emergency medical (while in a foreign port). Although the likelihood of using such coverage is slim, it is always best to error on the side of caution. Since I did not need to file any claims I cannot rate that aspect of the policy, but can say that the price was right for what coverage I wanted.
Joseph R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Had to cancel our trip for a medical reason 2 weeks before departure . Quick and full resolution to claim. I would definitely purchase this insurance again.
Dolores H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Nationwide advises that your claim was received on 04/22/2019 claiming 273.27 USD for the camera. Your claim was received via email and an automated response would have been sent advising of the 15 business days. The claims representative then reviewed the claim on 05/03/2019. Payment was released on 05/06/2019 for the maximum benefit of 250 USD per article.
We are sorry that you are unhappy with the maximum payment of 250 USD but the limitation is shown in your quote and can be reviewed prior to purchasing the policy:
"Baggage and Personal Effects – Coverage is Secondary:
Up to 600 USD / 250 USD per article limit; 500 USD combined maximum for specified items."
"There will be a combined Maximum Benefit limit shown on the Confirmation of Coverage for the following: jewelry; watches; articles consisting in whole or in part of silver, gold or platinum; furs; articles trimmed with or made mostly of fur; cameras and their accessories and related equipment.”
Even though you believe that the claim took too long to process, the claims representative settled your claim within 15 days of receiving your documents.