Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
This was the lowest cost plan available for our needs, and came with great reviews. I was not looking for a 'cancel for any reason' plan, since we were quite locked in and only a medical emergency would have been a reason on our end to cancel. It was only for trip interruption/cancel or medical needs as to why I wanted the travel insurance policy.
Obtaining a quote for the plan was easy via InsureMyTrip and purchasing the policy was similarly seamless.
While we did not have to file a claim, I am certain doing so would have been a positive experience.
It was interesting as to the wide variation of policy costs, and some higher cost plans were from companies with very poor ratings. Do research and dont just assume that higher cost plans mean better plans or companies, because that is likely not the case.
This was my first experience with InsureMyTrip and it was a very positive one. I will be a repeat customer in the future when needing travel insurance.
Obtaining a quote for the plan was easy via InsureMyTrip and purchasing the policy was similarly seamless.
While we did not have to file a claim, I am certain doing so would have been a positive experience.
It was interesting as to the wide variation of policy costs, and some higher cost plans were from companies with very poor ratings. Do research and dont just assume that higher cost plans mean better plans or companies, because that is likely not the case.
This was my first experience with InsureMyTrip and it was a very positive one. I will be a repeat customer in the future when needing travel insurance.
Craig P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
We were quite comfortable working with this company. The only reason I didn't give it a higher rating is that, thankfully, we didn't need to file a claim. So a true test of how good it is, or not, would be in how they handled any adverse situation. But we would certainly come back to them for future travel should the opportunity arise. Thank you!
Lauren L. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Our claim was handled promptly and professionally when all documentation necessary was submitted.
Ray S. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
Had to delay trip home by 1 day because my wife got food poisoning, We had a medical bill (covered by our health insurance), a flight change (reimbursed by our airline) and 1 extra night hotel that we claimed with Nationwide.
After much frustration in calling and dealing with them on the phone and waiting significant processing time for our claim, they said that the doctor's note that both united and our health insurance accepted wasn't good enough. We don't have a way to contact the hospital again to get a minor wording clarification, so we're just out the hotel stay (which was less than the cost of the plan itself).
I've purchased 5 or 6 Nationwide plans because their comparison was good value in my opinion, but this was the first time we had to file a claim. I'm so glad I got to find out how difficult they are with something so minor. Avoiding them from here on out, just disappointing to lose business because they're trying to get out of a minor charge that should have absolutely been covered.
After much frustration in calling and dealing with them on the phone and waiting significant processing time for our claim, they said that the doctor's note that both united and our health insurance accepted wasn't good enough. We don't have a way to contact the hospital again to get a minor wording clarification, so we're just out the hotel stay (which was less than the cost of the plan itself).
I've purchased 5 or 6 Nationwide plans because their comparison was good value in my opinion, but this was the first time we had to file a claim. I'm so glad I got to find out how difficult they are with something so minor. Avoiding them from here on out, just disappointing to lose business because they're trying to get out of a minor charge that should have absolutely been covered.
Alessandro A. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
Everything went as planned.
Duncan B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Prime
When we filed a plan for trip interruption, they did eventually pay but their communication was terrible (basically none) and it took longer than promised. The payout was less than half of what we claimed based on how they classified it so it wasn't overall a great experience. You can't say it was clearly wrong but it wasn't a very satisfying handling of the claim.
Steven S. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Apr 23,2019
Nationwide Mutual Insurance
Essential
The Nationwide Essential Plan worked well as to coverage and cost. However, it took about 2 months to receive compensation for losses. I had to re-submit twice some of the documents because they were on the website in my emails and the format was not what they could read. So be careful to save all trip documents and in a PDF format or at least a Word format so they can read them. It took 2-3 weeks the first time before they even contacted me about re-submitting some of the claims, then another 2 weeks for the second round. Finally, I hadn't heard anything for 2 weeks or so again, and a check shows up in the mail. So the plan works but you have to be very patient to get your coverage if you have a loss.
Deborah H. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Essential
So very pleased I purchased this plan as I needed to cancel my trip last minute and the only out of pocket costs I did not get reimbursed for was the cost of the policy itself!
Kathleen D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I was shocked at how easy it was to get my claim processed. I thought there would be numerous "hoops" to jump through but settled quickly and hassle-free. I would definitely recommend and have already purchased again on my rescheduled trip.
Michael D. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
I would recommend Nationwide for trip insurance for anyone. We did not have a claim on this trip, and we normally don’t. However, there was that one time my father was extremely ill, and his doctor said we shouldn’t leave the country. We did have to file a claim, and Nationwide was very prompt about reimbursement without a hassle. We’re very pleased with them.
James M. would
recommend this plan to a friend or relative.
We are sorry to hear that you experienced a delay in settling this claim, but we are pleased to hear that you received the check from Nationwide on May 6th. Although we can understand why you may hesitate to purchase from them in the future, we can assure you that Nationwide is an excellent provider who stands by their policy.
Please also remember InsureMyTrip's promise for customer service:
"The caring, licensed travel insurance representatives at InsureMyTrip are open and honest with every traveler, because our non-commissioned representatives work to find the best plan for you. Our Anytime Advocates® will support you with the process if you feel a claim has been [delayed] or unfairly denied."