Travel Insurance Reviews Nationwide
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The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
We rely upon Insure My Trip to only offer quality products. We have purchased several plans from your company. We once had a claim and it was handled satisfactory
Gary S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
The sign up process was easy and the price was affordable for the coverage received. The only criticism was the difficulty experienced when the cruise dates were modified. It took over 12 emails, written reports from the travel agent and a great deal of frustration to ultimately get the coverage dates modified.
jeffrey f. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Luxury Cruise
Although we were not in need of this coverage (thankfully), we were on a cruise that had to stop not once, but TWICE to evacuate other passengers for emergency medical care. The first happened on the first night of the cruise where we had to detour to Nassau where the person was taken off the cruise and into the care of medical personnel on shore, and the second was a detour to San Juan Puerto Rico where a person was taken by water taxi. We were lucky that we were not one of these two passengers (or their families), and must admit that although we were hoping they were ok, we were also hoping that they had good insurance coverage because the cost to take them ashore for medical care as well as get them home was going to be astronomical.
Myrna G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
This insurance was reasonable and competitive in price, and provided the needed coverage. However, when our total trip amount dropped substantially well before the trip date, due to a reduction in ticket prices, the company was totally unwilling to adjust our insurance price accordingly. We were forced to insure our trip for twice the needed amount. I realize that information is buried in their fine print, but we did not appreciate the lack of understanding and flexibility the company operates under. I would never use this company for my travel needs again.
Donna K. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Carol
We can understand that you would not be pleased with the response. Unfortunately, it is not the decision of InsureMyTrip, but it is based on the wording on page 1 of your policy certificate.
"All premium is non-refundable after a ten (10) day review period. In the event the premium paid for coverage is less than the required premium for coverage, benefits will be paid in direct proportion of the actual amount paid to the required premium due."
You are certainly able to request changes to your policy any time prior to your departure date, but a refund would not be provided if the change resulted in a decrease in premium.
Please feel free to call Customer Care at 800-487-4722 if you have any further questions.Dec 26,2018
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Can't really rate something that thankfully I didn't need to use.
Richard B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Fortunately did not have to use any of it.Å‚
Zbigniew M. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Prime
When I purchased the plan I had paid for the air fare and the deposit on the tour portion. Since I was anxious to have pre-existing medical condition coverage I immediately purchased the insurance, with the understanding that I could increase the face value amount of the policy when I paid for the remainder of the trip. However, when I paid for the remainder of the trip and contacted you to appropriately increase my coverage, the cost of the additional insurance was at a much much higher rate - frankly unbelievable - and there was nothing I could do so I paid it. I was held hostage in order to have pre-existing condition converage. I am sure that the insurance was good and was valuable, but its COST was prohibitive, unreasonable, and took very bad advantage of me.
Michael T. would not
recommend this plan to a friend or relative.
-
Carol
Thank you very much for your review.
Each insurance provider determines their own rates subject to the approval of the state's insurance department. Many of our providers do not use a flat rate. Some providers charge a higher rate at the lower range of trip cost, while other providers charge a higher rate at the upper ranges of trip cost. We generally encourage our customers to quote at your total expected trip cost so you can review the final premium in advance.
Customer Care is available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.
In the meantime, we have passed your feedback along to our management team and our providers. Thank you again for taking the time to provide us feedback.Jan 04,2019
The trip included a
cruise
Nationwide Mutual Insurance
Essential
The Essential Plan seems to be reasonably priced for the coverage. Medical evacuation and trip cancellation are my two concerns on any trip and this one has good coverage for that. Fortunately, I did not need to use the plan, but had the peace of mind that it was there. I have purchased this plan several times for cruises, and haven't had to use any of the provisions. One of the couples I travelled with this time had a medical issue 3 days before the trip and one ended up in hospital. He was discharged in time to go, but might have needed the plan if he wasn't (they also had purchased the plan). It just seems like a prudent purchase when you've invested so much in a vacation. Like other insurance you have, you hate to pay for it, hope to never need it, but want the coverage in case...
Stephen A. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
I didn't have to use it but gave me peace of mind knowing I had it.
Bonnie M. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
Booked travel insurance for many years but have yet to file a claim so I suppose I still have no experience with 2/3 of the whole process.
Lars B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
If you need to amend your travel dates, our providers require proof that there were no penalties incurred and that no claims will be filed against the original policy dates. If the changes are requested after the Review Period, most companies require additional information prior to processing any changes which may include:
Documentation from the travel suppliers showing the cancelled or transferred itinerary indicating that the trip cost was refunded or transferred and
Documentation from the travel supplier showing the new itinerary (travel dates and trip cost).
Once again, we apologize for any confusion this may have caused.