In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
Used Nationwide for travel insurance back in Dec 2017. Had to file a claim, which they dragged for 2 months with multiple calls and emails. Then refused to cover my claim with incorrect information on their justification. Will never do business with Nationwide again.
Raquel E. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry to learn that you are dissatisfied with this plan. We understand that it is never pleasant to receive a denial for reimbursement under the Trip Delay coverage. However, the claims administrator is required to adjudicate claims based on the terms and conditions of the policy. Unfortunately, it was determined that the amount of time you were delayed did not fall within the scope of Trip Delay for this specific plan.
The Trip Delay benefit of the policy purchased reimburses for Economy Fare from the point where you ended your Covered Trip to a destination where You can catch up to the Covered Trip if you are delayed en route to or from the Trip for six (6) hours or more due to a defined hazard. Due to the fact that none of your flights were delayed by six hours or more, Nationwide denied your claim.
In the future, please call us at 800-487-4822 prior to purchasing a policy so that we can assist you in selecting a policy that best suits your needs.
I had a medical emergency while on an Alaskan Cruise. Getting a response from the company (how to file a claim, required documentation, etc.) was kind of slow, 2-3 weeks to answer an e-mail, but the claim was paid with no issues. Nationwide had the best price for my needed coverage. Overall a great value.
Dennis S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Although I rated everything a five star I'm not really sure how the coverage would have worked if needed. However, when researching for coverage I found the information easy to understand and the representative that I chatted with was fantastic. Having affordable coverage put my mind at ease.
JULIE C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Airlines lost my wife’s luggage. Tried calling your service on a Saturday evening, after being on hold for 30 minutes, your service picked up, and then transferred me to another department. After being on hold for another 10 minutes, the medical assistance group picked up. So, I was transferred to a wrong group after 40 minutes on hold, and then was told that the baggage claim people don’t work until Monday. I gave up at that point. Our luggage did come in on Sunday, so I wouldn’t have needed a monetary compensation.
Kenneth J. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The Trip Delay benefit of the policy purchased reimburses for Economy Fare from the point where you ended your Covered Trip to a destination where You can catch up to the Covered Trip if you are delayed en route to or from the Trip for six (6) hours or more due to a defined hazard. Due to the fact that none of your flights were delayed by six hours or more, Nationwide denied your claim.
In the future, please call us at 800-487-4822 prior to purchasing a policy so that we can assist you in selecting a policy that best suits your needs.