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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.61 out of 5
11,355
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Nationwide Mutual Insurance Essential
Vacation travel insurance is confusing to understand in terms of what you are getting and it is relatively expensive (5-10% of trip cost). I went with Nationwide in part because of their reputation for other types of insurance, but I will most likely not automatically return to Nationwide for my next vacation travel, because it is unclear to me whether I received the best insurance I could for the price I paid. I believe that travelers will flock to a company that sells travel insurance by demonstrating its value, rather than by simply comparing what they offer to what others offer. Insurance companies, including Nationwide, seem uninterested in providing a short, easy-to-understand summary linking what you are buying to why the price is what it is.
Douglas A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
Didn't need to file a claim, and I was happy having the coverage I had in case I needed it

Thanks
Theresa L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
My plane was delayed & I missed a connection. I did not arrive at my destination until the next day. I missed a whole day of my trip, They refused to pay for my missed hotel stay, my missed tour, & my missed arranged transportation from the airport to the hotel. Claim was for $249. They refused to pay. I have had 25-30 international trips since 2009 & I always get travel insurance. This is my first claim. I will never use Nationwide Mutual Insurance Co. again. They are unethical & dishonest.
Robert H. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you very much for taking the time to submit your review. We understand that it is never pleasant to receive a denial for reimbursement under Trip Interruption coverage. However, your trip must be interrupted due to one of the specifically stated reasons listed in the policy.

    This policy covers the following under Trip Interruption:
    'Weather that causes complete cessation of services of the Common Carrier for at least twenty-four (24) consecutive hours and prevents You from reaching Your destination."

    In the future, please consider calling us prior to purchase to discuss your particular concerns and what is covered. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. We do have options that offer more flexibility with weather delays. Please call us at 800-487-4722 if you have any questions or concerns.
    May 10,2018
Nationwide Mutual Insurance Essential
When I went online the first time I made a mistake and thought I was buying for $4200 each for coverage. I never say the confirmation email until I get an follow up reminder about the upcoming trip. In looking at my account on line, it showed $4200 total for the cost - but when I got the email reminder it showed $3000 total.

Even though I messed up (and later bought additional coverage), I'm not happy that my original purchase and online account showed $4200 yet the email confirmations showed less.

I feel like I paid more additional cost then what my original purchase should have been for $4200. I called customer service and they said they could review it -- but i have not heard anything. I have the screenshot of the original email login showing the $4200 for the cost.

Not happy this time around.
Andrew R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
The plan seemed to have decent coverage at a reasonable price. Thankfully, we didn't have to use it.
Vincent V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
I was glad that my original plan was transferred, when the cruise line cancelled our trip, to the new cruise we booked.
Mary L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Japan is very safe country. Fortunately we were not used an insurance.
Irina K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
The plan price and coverage seemed very reasonable, but the real test comes when there is a claim and happily that wasn't necessary this time.
Henry M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Travel delay costs were reimbursed, but it took over 2 months for this small claim to be processed.
Gregory W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
This was a great purchase on paper, but since I did not need to file a claim, I really can't judge how great the purchase was!
Frank H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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