In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
My traveling companion became ill and was unable to take the trip. I tried to use a signed doctor's note from her to claim reimbursement, but Nationwide insisted that I have the doctor fill out their "special" form. I will never use Nationwide Travel Insurance again.
Laurie J. would not
recommend this plan to a friend or relative.
I realized just before leaving for the trip that the travel date had changed. I contacted a representative and the date was corrected immmediately. I travelled without concern about any loss, damage or injury and had a wonderful trip.
Patricia T. would
recommend this plan to a friend or relative.
I was able to contact Nationwide Mutual Insurance to modify the plan as my travel plans changed and make the necessary modifications easily. Happily the trip went well and I did not have to make any claims.
Howard S. would
recommend this plan to a friend or relative.
Our cruise was canceled by the cruise company, and while they reimbursed the cost, this led to a rearrangement of our travel plans, resulting in additional costs and forfeited non-refundable airline tickets. Nationwide denied coverage for all these expenses, claiming that a common carrier breakdown is not a covered reason, which seems completely counterintuitive. They also rejected reimbursement for additional expenses related to our changed travel plans, stating that the cruise cancellation occurred before the scheduled travel date, and thus trip interruption or trip delay not being applicable.
We understand that the details are often in the fine print. However, not being experts in legal matters, we expected the insurance company to support us in a situation that seems to involve common sense, which our circumstances certainly do. I will review the fine print further, but in any case the outcome is most definitely not what a reasonable consumer would anticipate when purchasing travel insurance.
We are deeply dissatisfied with our purchase, with Nationwide, and with how the insurance company handled this situation.
Michael S. would not
recommend this plan to a friend or relative.