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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.61 out of 5
11,314
ratings and reviews
96%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Essential
I have never bought trip insurance before. I compared and this was the best price and seemed to cover everything. I did not need to use the insurance, fortunately, but it gave me peace of mind to have it
Linda F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
We purchased the insurance because Nationwide is a company with a good reputation and it came highly recommended. We have used it several times in the past and have found it to be a good value for the coverage provided. We have not had cause to use it as of yet, so have not had experience with the claims process.
Linda G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Fortunately, I did not need to use my trip insurance. I always recommend trip insurance as I was very glad that I had it the year that my grandmother passed away while my family was on vacation. This plan had everything that I needed and felt it was reasonable. Having insurance as a backup always helps ease my worries. Thanks so much.
Karen g. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
We did not have to use the insurance but since of relief knowing we had it . Thank you.
James A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
We were to leave in the morning to travel to Miami for our cruise, my mom had to go to the ER and passed away with an aneurysm. The cruise line refunded the port fees, taxes and in room items, we had purchased, but not the $2000 in fares. Nationwide sent me the forms and I was able to get the information back to them within a week. The claim was processed and we were notified by secure email that our claim would be paid. Less than a week later, we received the checks for the amount. I will buy insurance from now on and from Nationwide!
Brian H. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Didn't need to use the plan, but was very glad to have the protection on my trip to Hawaii.
LEIGH H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
A lot of the reviews come from folks who were fortunate enough not to have to use the plan, but I wasn't so lucky. I had to cancel my cruise (family medical). I cancelled early enough so there was no penalty from the cruise company, but I had another small deposit that was non-refundable. So I submitted my claim. I admit I was very thorough and included all supporting documents. After submitting my claim, I never heard anything. I think two months had gone by, so I emailed the claims department, and a lady from claims called me back the next day and told me my claim was approved, however, she wasn't sure why I hadn't been sent a check. She said she would have a check issued, and within a few days, the check showed up. So other than that little glitch, I am very happy with this policy.
Julie P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Gave great peace of mind. If you've ever driven on the roads on the coast of Amalfi, Italy you'll know what I mean.
Randi L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
This travel insurance plan boldly advertises "Travel Baggage Delay, 12+ hours, $100 max (per person)". However, after both of my checked bags were lost between connecting flights on the return trip, I called to make a claim so that I could purchase replacements for the necessary items in the missing bags. They then pointed out that baggage delay applies to the INBOUND flight only, and that this policy would do nothing (unless the baggage was completely unrecoverable after 8+ days).

This very significant detail was not shown on coverage information that was emailed to me, or on the mobile app, and is only tucked away inside parenthesis in the middle of page 9 of the 36-page fine print. This feels very deceptive, as they are only insuring baggage-delay for HALF of my trip in the fine print, while implying full coverage on the sales and summary pages, and everywhere else. This coverage restriction should be more prominently displayed. Buyer beware.
Aaron L. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your baggage was delayed.

    It is industry standard to cover baggage delay on the outward journey only to reimburse you for the expense of necessary personal effects while you are traveling.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Jun 05,2017
Nationwide Mutual Insurance Essential
I Have been purchasing plans for years and never had to use any. this time my daughter fainted and had to be rushed to the on resort medical facility. thank god everything turned out ok but i had a $200 medical bill. Filed a claim, filled out papers and emailed to nationwide. Received check for full amount within 5 days. Easy and no hassles. I will continue to use nationwide and highly recommend it
remo b. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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