In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
I was sick and could not go on my trip. We had to cancel. We filed a claim with all documents and received our due insurance payment for our coverage. The only improvement I can suggest is better communication about the timing it takes to process. There is one company that handles claims for multiple insurance companies, so they are overwhelmed. I didn't even get a notification that my claim was processed. I only knew when I received a check in the mail. Other than that, everything was as promised and I will use them again.
THOMAS V. would
recommend this plan to a friend or relative.
The price of the plan was quite reasonable for the coverage received. I did not need to file any claims, but the policy gave me peace of mind knowing that I was covered if needed. I will use this company again on future cruise vacations.
David S. would
recommend this plan to a friend or relative.
The process took 3mos to resolve and was straight forward for "trip interruption”. After submitting the claim I received 2 more emails requesting the same information again or information that was not germane to "trip interruption”. Medical bills associated with the reason for the "trip interruption" were under my medical insurance. Nationwide would have been secondary IF I had claimed medical - which I did not. It took a phone call to raise a flag that I had no additional info that I hadn’t already provided for “trip interruption”. IMHO the process is too onerous to the point of hoping I would just give up. In the end, I received the EOB’s and checks for “trip interruption” that resulted from me suffering a concussion that required 10 staples in the back of my head in the ER and a 2nd ER visit a day later, after I arrived home due to worsening/related medical issues and not being able to complete the last 5 days of an 11 day tour.
Paula M. would not
recommend this plan to a friend or relative.
I didn’t have to use this insurance so I can’t speak to how easy it was to get reimbursed for any medical expenses (which is why I purchased it). I did however see an ambulance take someone off our ship, and also spoke to someone who had had to use trip insurance, and their story reminded me of why I get it, even when I haven’t needed to use it in my travels.
Leanna R. would
recommend this plan to a friend or relative.
I always buy trip insurance when going out of the country. I had to use it once and it paid off. I did not need to submit a claim for this trip …in today’s world one never knows.
Valerie D. would
recommend this plan to a friend or relative.