In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
I had to submit my claim a few times for the processor to understand that we really were delayed almost 12 hours en-route and that our luggage arrived about 17 hours after we did. It was settled, but the proof required was sent in twice to prove that we indeed were delayed 12 hours and not 6 minutes as the processor claimed.
Michelle L. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. This review has been forwarded to the insurance provider.
in the future, if you experience an issue with the claims process, please contact InsureMyTrip. We employ a Customer Advocate Program which specializes in contacting the insurance company on the customers behalf to help resolve the claim.
I think the coverage was very good for the price. The only complaint I have is that, once you send in the payment, you would expect them to send you a policy of some type, written or electronic. Never heard anything. Finally printed out the sheets with the coverage info. Glad I didn't need to file a claim. Doubt that I had anything all that legal with me.
Patrick M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We certainly appreciate your review which allows us the opportunity to provide information to your fellow travelers as well as you.
InsureMyTrip emails a Confirmation of Coverage which is your Nationwide policy. Based on your review, it appears that you printed the confirmation email and took it with you on the trip. The confirmation email is exactly what you needed to bring since it has the policy number and provider contact information along with an attached copy of the Nationwide Certificate of Insurance.
How good is Nationwide? For me, it's excellent. While pressing the right buttons on the website and selecting a company and policy that fits you is important, filing a claim is what really counts. My wife and I are retired and take three to four big trips annually and always get insurance. In the summer of 2014, we planned a ten day trip to Maui and a Caribbean cruise for the fall. We then lived everyone's nightmare. On Sept 18th of 2014, our 38 year old daughter, who is a single parent that lives near us, was diagnosed with breast cancer. We knew all trips were off and our role as a parent and grandparent was greatly expanded. We were concerned with filing two claims and getting reimbursed. I filled out the paperwork with the doctors statement, visa statement, airline statements and turned in the first claim. It's important when filing a claim to think of the person who will handle it for Nationwide. Unfortunately, there are dishonest people out there who will try to commit insurance fraud. Thus I knew I needed to be complete. A week later I submitted the second claim. I was told it would take 2-3 weeks for the claim. At three weeks I sent Nationwide an email. Then ended up taking almost four weeks for the check. The reason was that both claims were combined. That was logical. Bottom line - I received checks for all my losses. Not having to fight with an insurance company was great, I don't know if I would have had the energy.
James C. would
recommend this plan to a friend or relative.
8 of
8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Very reasonable price for the substantial coverage provided. Appears to be one of the best travel insurance values around. Includes excellent (secondary) emergency medical coverage and medical evacuation. Unfortunately, I had a NON-emergency medical visit at a local U.S. Virgin Islands clinic which did not accept my regular medical insurance (the "primary" insurance under this policy) so I had to pay $321 out-of-pocket.
WILLIAM W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
in the future, if you experience an issue with the claims process, please contact InsureMyTrip. We employ a Customer Advocate Program which specializes in contacting the insurance company on the customers behalf to help resolve the claim.