In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
I felt this plan offered good coverage at a fair price. It was less expensive than other travel insurance policies I had researched and definitely less that the cruise line offered.
James K. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
My daughter broke her ankle two weeks before our scheduled departure for Cancun. The break required surgery a week later, then one week before departure. The customer service representative walked me through the claim procedure. I was reimbursed the full amount for which I was insured within three weeks of my claim.
Carol D. would
recommend this plan to a friend or relative.
19 of
20 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Buying the ins was easy, the representatives were very knowledgeable. Different options were explained to me in detail and what I liked the most was that no pressure was put on me to buy it. Thankfully we didn't have to submit a claim but it gave me a piece of mind having it.
Juan L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I had an unexpected opportunity to check out the claim service, thanks to a winter storm-induced air travel delay. Filing the claim was convenient, since documentation can be submitted via email. The settlement check arrived a week later. My only quibble is that I didn't receive any update on the status of my claim before I received the check - I'd received an initial response to my filing, advising me to allow up to 15 business days for review, so I was expecting to have to wait a while longer to find out if I needed to submit more supporting material. (My only other experience with filing a claim on travel insurance, with another company in connection with the Icelandic volcanic eruption, had led me to anticipate the possibility of a much less satisfactory and businesslike interaction. I finally succeeded in extracting payment from that firm, after a few months and numerous phone calls.)
Bottom line: This policy seems like a good value, if the potential for arbitrary exclusion of legit medical claims doesn't bother or apply to you; and at least for a minor claim (amounting in my case to little more than the initial cost of the policy), I received speedy and straightforward claims processing service.
I bought this policy primarily because it was the least expensive package policy with an acceptable level of international medical coverage, plus it offered decent trip cancellation, interruption and delay coverage. I almost bypassed it because it has a ridiculously broad exclusion on medical claims stemming from exposure to "biological substances" (suggesting that treatment of common ailments such as infections might not be covered), but a deep dive into the fine print revealed that this limitation doesn't apply in the state where I reside. It would have been nice if the IMT customer care rep with whom I discussed my concerns had pointed that out.
Roger F. would
recommend this plan to a friend or relative.
19 of
20 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
This plan really came through for me 5 years ago when my elderly mother had a stroke right before I was set to sail on a European cruise. After an easy verification process from her physician about her condition, the plan paid without delay in full. I purchase this plan before every trip I take for peace of mind in knowing I am covered in case of illness or death in the family. Thanks!!!
Robert H. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I am very happy to report our trip was good, safe and without incident. Having the insurance plan gave me peace of mind and a feeling of security. Thanks.
Thomas T. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.