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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.61 out of 5
11,359
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
Nationwide Mutual Insurance Essential
I felt this plan offered good coverage at a fair price. It was less expensive than other travel insurance policies I had researched and definitely less that the cruise line offered.
James K. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
My daughter broke her ankle two weeks before our scheduled departure for Cancun. The break required surgery a week later, then one week before departure. The customer service representative walked me through the claim procedure. I was reimbursed the full amount for which I was insured within three weeks of my claim.
Carol D. would recommend this plan to a friend or relative.
19 of 20 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Buying the ins was easy, the representatives were very knowledgeable. Different options were explained to me in detail and what I liked the most was that no pressure was put on me to buy it. Thankfully we didn't have to submit a claim but it gave me a piece of mind having it.
Juan L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I had an unexpected opportunity to check out the claim service, thanks to a winter storm-induced air travel delay. Filing the claim was convenient, since documentation can be submitted via email. The settlement check arrived a week later. My only quibble is that I didn't receive any update on the status of my claim before I received the check - I'd received an initial response to my filing, advising me to allow up to 15 business days for review, so I was expecting to have to wait a while longer to find out if I needed to submit more supporting material. (My only other experience with filing a claim on travel insurance, with another company in connection with the Icelandic volcanic eruption, had led me to anticipate the possibility of a much less satisfactory and businesslike interaction. I finally succeeded in extracting payment from that firm, after a few months and numerous phone calls.)

Bottom line: This policy seems like a good value, if the potential for arbitrary exclusion of legit medical claims doesn't bother or apply to you; and at least for a minor claim (amounting in my case to little more than the initial cost of the policy), I received speedy and straightforward claims processing service.

I bought this policy primarily because it was the least expensive package policy with an acceptable level of international medical coverage, plus it offered decent trip cancellation, interruption and delay coverage. I almost bypassed it because it has a ridiculously broad exclusion on medical claims stemming from exposure to "biological substances" (suggesting that treatment of common ailments such as infections might not be covered), but a deep dive into the fine print revealed that this limitation doesn't apply in the state where I reside. It would have been nice if the IMT customer care rep with whom I discussed my concerns had pointed that out.
Roger F. would recommend this plan to a friend or relative.
19 of 20 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
However, I did not file a claim. One can only give a true review when they file a claim.
KAWALL B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
This plan really came through for me 5 years ago when my elderly mother had a stroke right before I was set to sail on a European cruise. After an easy verification process from her physician about her condition, the plan paid without delay in full. I purchase this plan before every trip I take for peace of mind in knowing I am covered in case of illness or death in the family. Thanks!!!
Robert H. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I am very happy to report our trip was good, safe and without incident. Having the insurance plan gave me peace of mind and a feeling of security. Thanks.
Thomas T. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Great service every time I use it when traveling!!
ROSEANNE B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Thankfully we had no need to file any claims, but knowing we were covered while we were away gave us peace of mind.
RUDOLPH R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
Did not have to use it, but knowing I had emergency medical evacuation coverage and medical coverage provided peace of mind.
Gary A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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