In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
I always insure my trips that involve air/hotel/etc. outside the continental US. I have used InsureMyTrip for every one and have always been pleased with the product and the service. Fortunately, I have only had one minor claim and it was handled very professionally.
Margaret S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We actually purchased this plan so we would have medical evacuation coverage while in the Bahamas. On the way home, our flight was diverted to an airport around 2 hours from St. Louis due to a tornado. We rented a car, spent the night, and drove the next morning instead of taking a bus the next day. I submitted the receipts for the hotel and rental car without much hope of it being paid. Within about 30 days, I received a check for both. It was an easy process.
Lori W. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Very good coverage at a great price! Had a family member pass away 3 days before departure, and the claims office was great about getting me set up with the needed documents and allowed material to be submitted by e-mail. Claims process was straight forward, fair, efficient, and reimbursed in full for a covered event. I will confidently purchase from tru travel for future insurance needs.
Jonathan B. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I have actually purchased this insurance before. My first purchase was when I went to Costa Rica and experienced a very unfortunate accident on my first day. I had a compound fracture of my ankle in 3 places. I had to be transported by helicopter to the hospital in San Jose for surgery. Everyone was so helpful from the clinic to the surgeon. The only issue I had was my insurance wasn't accepted at the hospital and I had to pay upfront and get re-reimbursed by the insurance co. The language barrier and money conversion was somewhat confusing, but other than that it was a great experience with this insurance.
Rita R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The customer service people were very well informed and patient. They took the time to understand exactly what kind of coverage I was looking for, review the different options, and help me make a decision. They then emailed all the information to me in written form and were happy to answer whatever questions I had.
Carol F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
My golf clubs were delayed almost 3 full days on the return trip. I did not realize that they were covered for only the outward leg. I would have wanted it for both ways and would have paid extra for it.
Joyce L. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The claim process was S-L-O-W -- it took nearly 8 weeks (and a couple phone calls) from initial contact to getting the actual check. For a small baggage delay claim, it seemed extremely long and I would encourage them to improve their service levels and timing. Because of the delays and follow-up I had to keep doing, I would think twice before purchasing their policy again. In the end, they did come through though.
William P. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.