Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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Nationwide Mutual Insurance
Essential
We did not have to use the plan.
Lima S. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
I did not have to use, but felt comfortable knowing that it was available.
Richard E. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
We've purchased Nationwide Essentials policies for about five trips. Our most recent was the first for which we had to cancel the trip and make a claim. It turned out that we over-insured, because the pre-existing condition waiver, which we wanted, requires all non-refundable prepayments to be insured, and I wasn't aware that our airfare bought through the cruise line, plus the prepaid specialty dinners and excursions, were refundable from the cruise line. So our claim was only for about 50% of our insured amount. I made sure to provide the claim dept with all the details requested. They never responded by email after I submitted the claim, but instead just mailed a check for the claimed amount, so that was a nice "surprise" when it arrived. My only complaint was one claims dept phone rep; I called two days after emailing in all the documentation, because I wanted to make sure they received everything I sent, and that they could read the documents. The rep was not helpful, and just kept telling me they had 15 days to respond to my claim. He also first told me they hadn't received my claim form, which turned out not to be true. After quite a round-about discussion, he finally looked at some of the documents (he didn't seem to want to be bothered to check them all for me), and the one that I sent as Word doc instead of a PDF was unreadable, so I re-sent it as a PDF. This unhelpful rep was an unusual experience, because I spoke to several other folks in the claims department before I filed the claim, and they were able to answer my questions for me. If I needed to, I would have called back to get a better rep to help me. Also the InsureMyTrip chat staff has always be extremely helpful and knowledgeable, both during my insurance purchases, and when I had questions about my claim.
Susan N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Nationwide Mutual Insurance
Essential
We are Progressive Insurance clients and have had no need to claim but felt comfortable enough to trust our choice in Nationwide.
Judith S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Knowing I had my Nationwide Insurance policy available if needed for my lengthy trip was a great feeling. I trust in Insure My Trip and Nationwide.
Melissa C. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
The first.time ever buying any kind of travel insurance. Thankfully not needed.
ROBERT K. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Plan provided the coverage i wanted at a very fair price.
Glad I did not need to use it.
Glad I did not need to use it.
john J. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
Thank you for this coverage. We are happy we did not have to use it. It gave us the confidence to take this trip.
sherry b. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
Fortunately we did not have to file a claim, but felt satisifed with what it covered if we did.
Scott B. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Prime
We used the emergency medical assistance service. The customer service rep was very helpful, but the case manager in the foreign country failed to response to theirs/our request. So despite the state side support, we were unable to obtain a referral for the medical care we needed.
Catherine T. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful