In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
Super impressed! I have previously had a bad experience with another trip insurance company, which essentially kept on asking for the same documents and explanations over and over…and over. In the end, I gave up and moved on. So, I was skeptical when I had to file a claim for an injury this time.
What a pleasant surprise! They did ask, once, for a set of additional documents to be submitted (which included some items I had already submitted, like the itemized receipt and the credit card slip), but that was it. After the (re-)submission, the payment was issued within a couple of weeks—without my having to give them a nudge. I find the entire process to be fair enough. I will definitely use Nationwide’s Prime Plan again.
Javier V. would
recommend this plan to a friend or relative.
I didn't really think of needing or using this plan until I saw the coast guard helicopter hovering over the ships bow taking a passenger to Puerto Rico to keep her or him alive. Then it hit me as to why my kids keep saying "buy trip insurance". And then again as I saw 5 people boarding the boat in the first port of call... Go a day early AND get the trip protection. Nationwide was a good value!
Scott B. would
recommend this plan to a friend or relative.
This was not worth purchasing and was absolutely more stress than help. Our trip was delayed two weeks because we tested positive for COVID. I thought at least we have trip insurance to help us with the cost of changing the trip. Unfortunately, we tested positive for COVID about 36 hours before traveling, and we were informed that we needed to have a doctor appt before our departure time in order to receive any coverage. Not to mention the plan administrators told me it was fine to go on the trip anyways because my destination did not have COVID testing restrictions. You are not supposed to go into see a doctor for COVID unless you have symptoms requiring emergency treatment. Luckily I convinced a doctor to meet with me virtually that day just to write a note for my travel insurance. Hopefully this would have worked but it turned out I couldn't file a claim anyways.
After this, we were informed that in order to have coverage on our new trip dates, we would not be able to file any claims for reimbursement of the costs of changing the trip.
In addition, when looking at the policy later, any change fees for flights are covered at a very low amount (not even close to the policy coverage amount for cancellation).
All in all, we did not use the policy and could have used the money from the policy for our flight change fees, which would be much less stressful and cheaper. I recommend getting flights and hotels that can change somewhat easily instead of getting this policy.
Kirsten M. would not
recommend this plan to a friend or relative.
Policy does not cover expenses If a third party excursion provider fails to get you back to the ship prior to leaving port- you have to look at these third party providers very carefully before deciding if there is risk. Policy with the added cancel for any reason was expensive. There seemed, however, to be fewer qualifiers with filing claims than other policies, so we felt if we had a loss there was a reasonable chance that the claim would be paid. Our trip was successful and we are thankful we did not need to file a claim.
Philip L. would
recommend this plan to a friend or relative.