Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
I purchased a policy from Nationwide for a cruise I planned to go on in October 2019. Because of the expense of a cruise, I thought insurance would be helpful in case I could not go on the cruise. Unfortunately for me I was robbed in Italy a couple of days before I was to go on the cruise. I could not go on the cruise as my entire purse was stolen with my passport and all my money. The cruise line will not let you go on board without a valid passport. I had no choice but to go to the nearest embassy to get an emergency passport to fly home. Nationwide said the cruise was not eligible for compensation. Ironically this was the only reason I bought insurance, in order to cover the cost of the trip if I was not able to go. All they would pay was $400.00 They sent an email stating they would send a check on December 4,2019.,but it could take 30 days to receive the check..This is ridiculous. It does not take 30 days to mail a check. I waited the required amount of time, and it is now well over 30 days. I called and they were not very helpful. I was told that if they were able to mail a check, it wouldn't be until Monday January 13,2020.. I can not recommend this company to anyone. I have no idea, if I will ever get paid.
Jeneen B. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
tour
Nationwide Mutual Insurance
Essential
We have been buying trip insurance for many years, and aside from a couple of small trip delay claims, have never had a claim. Until now.
We purchased the insurance in March when we made a deposit on a trip to Vietnam, and more critically, also purchased the quite expensive flights. The trip was to leave in late December. By October, it had become obvious that my wife's hip problem would make the trip impossible. So we canceled the trip and were out about $4300. Hence, our first ever major claim.
I contacted the claims department and was emailed all the documents with instructions. Once we procured the medical verification from our doctor, all was submitted by email and the claim was paid in full. Me, my wife and her new hip hope to reschedule the trip in the future, which will be just that much easier to do since we suffered no financial loss on this canceled trip. This insurance worked perfectly, and the claims process was easy, efficient and fair.
We purchased the insurance in March when we made a deposit on a trip to Vietnam, and more critically, also purchased the quite expensive flights. The trip was to leave in late December. By October, it had become obvious that my wife's hip problem would make the trip impossible. So we canceled the trip and were out about $4300. Hence, our first ever major claim.
I contacted the claims department and was emailed all the documents with instructions. Once we procured the medical verification from our doctor, all was submitted by email and the claim was paid in full. Me, my wife and her new hip hope to reschedule the trip in the future, which will be just that much easier to do since we suffered no financial loss on this canceled trip. This insurance worked perfectly, and the claims process was easy, efficient and fair.
Jordan F. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Nationwide Mutual Insurance
Essential
I found claim approval to be excessive. My wife was unable to travel due to an injury, and we provided the doctor letter, indicating she could not travel. I went through the effort to get a refund from the airline on my own (thus saving Nationwide money). My claim to Nationwide was for only small advance trip reservations (i.e. museum tickets for my wife) that could not be refunded. My claim material was very well organized & documented, including the doctor letter proving she could not travel. Despite this, Nationwide required me to provide evidence that she was not on the final flight confirmation, plus evidence that I received the flight refund (which I didn't even include on the Nationwide claim!). This required my time to locate numerous documents and resubmit the claim... which I felt was totally unnecessary.
Ronald R. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
Glad we didn't have to use it. But it gave us peace of mind anyway. Thanks, will use you again when we need to.
Linda N. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Luxury Cruise
We bought the luxary cruise plan and before our trip they changed our itinerary . When we got back we filed a claim for the $1250 back per person and we were sent a 2 checks within 13 days of filling the claim. Would highly recommend!
Crystal C. would
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
Nationwide Mutual Insurance
Essential
Thankfully I did not have to use the insurance, but, knowing I had it was reassuring.
Vicky R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Excellent knowledgeable staff. Have used them often and will continue to do so.
Barry J. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
No Issues
Mahendra P. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
My flight to Aruba was canceled because JetBlue had staffing issues and I arrived in Aruba one day later. I incurred a $385 hotel cost which was nonrefundable. JetBlue did absolutely nothing for me and now Nationwide denied my claim because my flight needed to be canceled because of weather. Do not use this company. They will find a reason not to pay your simple claim.
Robert H. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Carol
Thank you for your reply. In order to receive payment from the company under Trip Interruption, the interruption must be caused by a covered reason. Unfortunately there is no Trip Interruption coverage if Jet Blue cancels a flight because an employee called in sick. You also did not qualify for reimbursement under Trip Delay since you did not incur any additional travel expenses.
A supervisor at Nationwide did review the call logs and confirmed that there would be no coverage under this policy based on the information that you provided.Jan 14,2020
Nationwide Mutual Insurance
Essential
While traveling overseas, I was bitten by a dog and will require reconstructive surgery on my face.....My bills for emergency treatment and drugs in a developing country were only $25. They will cover that, but not any follow up care that I need. Worthless! If you travel to a developing country, don't bother with this insurance, medical care is cheap, if not free, and you won't get any help once you get back! I will not be purchasing this insurance again.
Dorothy S. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We hope that fellow customers will find your review and our response to be educational and informative.
We are sorry to learn of the accidental injury that you suffered. The Nationwide Essential plan provides coverage up to 75,000 USD per person for unforeseen, accidental injuries or emergency illnesses which first occur during the trip, and are treated by a physician during the trip. If medical treatment is not obtained during the trip, and the traveler waits until returning home to the United States, the travel insurance expires and is not responsible for the medical bills.
In the future, please call us prior to purchase so we can review the plan benefits with you and answer any questions you may have about coverage. In fact, you may call us any time at 800-487-4722 to discuss travel insurance products offered by InsureMyTrip. We are open 7 days a week, and all of our representatives are licensed insurance agents.Jan 09,2020
Comprehensive plans are designed to cover as many risks as possible, but is very rare for any insurance plan to cover all possible risks. Unfortunately, it was determined that the event that interrupted your trip did not fall within the scope of Trip Interruption for this specific plan. Nationwide advised that you had coverage under Travel Delay and you were reimbursed the maximum amount under that benefit.
We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.