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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers who have visited Mexico rated Travelex
4.59 out of 5
207
ratings and reviews
96%
recommended
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Cruise
Filed claim
Travelex Travel Select
I just filed a claim and have not heard whether my claim will be approved as of yet.
Update:
It took awhile but I believe the delay was partially due to the pandemic. My claim was
processed and I received compensation for extra expenses incurred due to our trip delay.
I am totally satisfied and would recommend this to anyone wanting to purchase travel insurance.
Debra P. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
I found dealing with travelex to be agravating.
Robert M. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    Thank you for providing your feedback. Travelex has offered the following response:

    "Thank you for taking the time to post about your situation.

    We have reviewed the activity that occurred in January with our Customer Solutions Representatives and understand how the experience surrounding your situation could be frustrating. Our goal is to offer the best customer service and protection plans in the industry to better serve our clients in the future.

    It is important to remember that insurance is highly regulated. Documentation is an important part of the policy modification process, as it relates to the Travel Select plan you purchased.

    Thank you again, and we look forward to insuring your future travels."
    Apr 30,2020
The trip included a
cruise
tour
Travelex Travel Select
We priced out the coverage with DCL and this was less expensive and seemed to be better coverage
Julianne L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Coverage was what we needed! Pleased not to have tested the claims system...
Janet H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
Claim was paid before my cancelled cruise was over. Great service. Will use again.
William U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
great piece of mind
Albert P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
I didn't have to file a claim, but the detailed list of what was covered, the amount of coverage for the price, and the ease of purchasing the plan made planning our honeymoon much less stressful. My job often forces plan/vacation changes, so I was very nervous that we wouldn't be able to make a vacation we were planning so far in the future, but knowing I was covered helped immensely. I will use this service again.
Kaylynn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
Easy to use, affordable, happy to have it if we need it.
Nathan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Basic
I had a trip delay and called for guidance. While my expenses were covered by the airline I was given advice on the next step if they were not covered. No promise of payment was made but did feel supported in the process.
Judith R. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
TYVM ,it was all great.
Lewis S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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