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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers who have visited Singapore rated Travelex
4.48 out of 5
9
ratings and reviews
88%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Travelex Travel Basic
Our trip from Singapore was cancelled Feb. 13, 2020 cruise on Princess Sapphire and sent them an email including your company and didn't get any reply from either.
I am very disappointed with no support.
Thank you
Rodolfo Topacio
Rodolfo T. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    We appreciate you providing feedback. Travelex has offered the following response:

    "Thank you for taking the time to post about your situation.

    We understand the experience surrounding your situation did not meet your expectations. We do empathize with you and your family and understand that the coronavirus has caused a significant disruption on our society.

    Please reach out to us at [email protected] as we would like to go over your Date Transfer options, which will allow you to reuse your policy for a future trip.

    We appreciate your patience and regret that we were unable to provide a more favorable outcome."
    May 11,2020
The trip included a
cruise
tour
Travelex Travel Select
Didn't need to use the plan but had peace of mind that I had one
Eugene R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Thank goodness, we didn't need to put in a claim, but knowing we had coverage brought peace of mind.
Samuel S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
Good afternoon. I did not have any problems during this trip so I will be brief. I would like to see a plan where once a claim was not submitted 10-20% of the premium can be refunded. Otherwise, the value is just not really there. The ship did not allow my daughter to participate in the Teen Center because she turned 18 on December 10, 2015 and the teen center was for children 13-17. Also, if my child has intellectual disability but she is high functioning she should have been allowed to have fun and make friends in their room for 13-17 year olds. I spoke to 7 employees on this ship and still the answer was I'm sorry Ms. Quartey, that is the policy. Meanwhile their no smoking policy was being broken every night in the Casino. Go figure.
stacey q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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