Travel Insurance Reviews Travelex
With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.
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Travelex
Travel Select
I am still in Denmark. Was unable to go home as SAS cancelled all flights the 13th as I was suppose to leave the 16th. My new return SAS flight from DK to SF/CA is now sceduled for the 19th of April 2020 .
I have some medical bills from my stay here which I have not yet submitted as well as a rebooking fee with SAS
I do not have a phone here but will call you after my return to the US
I have some medical bills from my stay here which I have not yet submitted as well as a rebooking fee with SAS
I do not have a phone here but will call you after my return to the US
maiken n. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Select
Very happy things worked out so we did not have to use the plan.
Joseph K. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
I found Travelex to be very responsive. I explained what happened and I had to file multiple claims to cover the costs. The format was very straight forward and simple. I had the check in 15 days from filing the claim. The only negative was their third party Global Assist. They were not very helpful. They told me I had to find my own doctor! They are suppose to provide a list of doctors. Fortunately we were on a tour and the tour director was very helpful in getting me a doctor to see. I already have taken another policy with Travelex for the trip we booked for next year.
Jacqueline V. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Basic
Although we did not file a claim, we thought the plan was reasonably priced.
David H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Select
Although I did not have any problems on this trip I did have to cancel a trip in the past and Travelex covered the cost of the trip. For this reason I will use Travelex for all my insurance needs for all my trips in the future
John S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Travelex
Travel Select
We had to cancel a trip due to health reasons and, much to my relief, Travelex paid the claim promptly. Everyone I spoke to on the phone was helpful and I have always had good experiences with them in the past. However, I had never filed a claim before, and I was a little concerned that the insurance company would look for small, nit-picky reasons not to pay the claim, and/or create onerous administrative processes. That was not the case here -- I filed the paperwork and had a check in my mailbox about 2 weeks later. I'm rating them at 4-stars for claim processing instead of the top mark of 5-stars only because they made an error in calculating the claim amount, which required a few phone calls to fix -- though again to their credit, they promptly sent a second check for the remaining amount. The claims process would benefit from some modernization, as well -- I had to send hard copy forms in by fax or mail, when it would have been easier just to file the claim online and upload my documentation.
Sean P. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Travelex
Travel Basic
You never know whether an insurance policy is a good one until you have a claim, and we did not for this trip. Our return flight was interrupted by a 1-day strike, which required an extra, costly day in Iceland, and which the airline now has reimbursed. We are satisfied that the scope and cost of the trip insurance policy we purchased were appropriate and that InsureMyTrip sponsors only reputable carriers. It is good to have the comfort of reliable insurance support.
Frank S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Travelex
Travel Basic
The plan covers most of my needs and fortunately I did not have to file a claim.
Christina N. would
recommend this plan to a friend or relative.
Travelex
Travel Basic
it was exactly what I needed. thanks for your excellent program.
John D. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Basic
He was a great agent and explained the coverage very well, I Will use the same coverage next time I go on a long trip,
Thanks
Thanks
Anne-Lise T. would
recommend this plan to a friend or relative.
"Thank you for taking the time to voice your concerns on InsureMyTrip.com.
Travelex prides itself on our exemplary customer service and we are happy to hear that everything was simple and straightforward when you needed to file a claim.
We have contacted On Call International, our travel assistance company, to have your case reviewed. If you would like to speak to them, we can have a manager reach out to you directly to address your concerns. Please send your contact information to [email protected].
Thank you again, and we look forward to insuring all your future travel.
Kind Regards,
Amber"