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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers who have visited Hong Kong rated Travelex
4.19 out of 5
15
ratings and reviews
93%
recommended
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Cruise
Filed claim
The trip included a
cruise
Travelex Travel Select
Your plan is a rip-off!
Alden K. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    We appreciate you providing your feedback. Travelex has offered the following response:

    "Thank you for taking the time to post about your situation.

    We understand the experience surrounding your situation did not meet your expectations. We do empathize with you and your family and understand that the coronavirus has caused a significant disruption on our society.

    We will email you directly with an extended date transfer, to reuse your policy towards a future trip.

    We appreciate your patience and regret that we were unable to provide a more favorable outcome."
    May 01,2020
The trip included a
cruise
Travelex Travel Basic
I always buy insurance, but it was the first time I filed a claim so wasn't sure what to expect.
Want to say that I highly satisfied with the way claim was handled and processed. Timely processing and great customer service.
Thank you!
Anna V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Thankfully I did not have to use the insurance during my trip- but it is always nice to have just in case!
Holly M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
It served my purpose for a peace of mind, and the purchase process was relatively easy. Also the representative who took my call was very pleasant and helpful, so all in all, it's a good experience. I definitely will use your service again when I travel next time.
Sophie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Flight Insure
Good product but it did not allow more beneficiary or explicit instructions on how monies need to be disperse. Overall, I rate this product offering a four star - Good...
Edwin C. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for taking the time to review your Travelex policy. Good news, in regard to your comment about naming beneficiaries on your policy, the beneficiary field on our site allows you enough room to name primary beneficiaries and secondary beneficiaries for each traveler. Should you ever need assistance, please feel free to contact us via phone, email or chat.
    Apr 03,2013
Travelex Travel Select
The service was easy to access on the web and my questions were answered on the phone completely by a friendly representative. Fortunately I did not have to use the insurance as everything went safely.
Beverly M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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