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Travel Insurance Reviews Travelex

With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.

Learn more about Travelex.

Customers rated Travelex
4.57 out of 5
4,197
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Travelex Travel Basic
I would have liked more medical coverage
Patricia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. To receive higher medical coverage you can review Travelex's other policy, Travel Select. This will not only provide higher medical coverage but the limits on baggage loss, baggage delay, trip delay and medical evacuation will be increased as well. In the future, please call us at 800-487-4722 and we can assist you with finding the best plan for your concerns.
    Nov 27,2019
Travelex Travel Basic
I have always purchased travel insurance, however this was the first time I actually had to use it. Travelex provided me the best plan for an affordable price, and covered my claim fully. I would recommend this company without reservation!
Denise M. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Having the insurance gave me peace of mind while I traveled!! Thanks for your coverage.
Michael g. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Flight Insure
It was so simple and trouble-free. Very competitive price. It gave me such peace of mind if a castaorphe would have occured. I will be a return customer.
Leon R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
A total disaster and misrepresentation of the services to be provided. My wife (72 yers old) broke her arm in Croatia. Before going to the hospital I called emergency number provided to find out what I needed to get from the hospital. Got the itemized bill requested. After I'm back at my hotel call emergency number again to give an update of her condition and get assistance in alternative travel back home. Was told I needed additional paperwork from hospital which is an hour away. No assistance was to be given until I had the proper forms they would email to me filled out by the hospital and attending MD. This was ridiculous. We were left to make our own way home without your help. Not once did any representative even ask how my wife was doing. At a time of crisis you were no where to be found.
Richard D. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for taking the time to voice your concerns on InsureMyTrip.com.

    Travelex Insurance Services empathizes with your wife’s unfortunate accident while on your trip. We hope your wife is healing and doing well.

    We did contact On Call International (On Call), our travel assistance provider, on your behalf for a review of your wife’s case. On Call confirmed that within the first phone call there was reference to needing a medical report, a fit to fly form, and itemized receipt, along with information about assisting with medical expenses, should the need arise while you were on your trip. On Call also advised us that they will use your feedback to help make this process smoother and clearer in the future.

    It is important to remember that certain paperwork is required for On Call to assist in getting travelers home as they need to ensure that the doctor has confirmed that travelers are fit to fly for safety reasons.

    If you have any questions or concerns with completing the claim paperwork, please contact the Claim Administrator by phone, Monday – Friday, 7:00am – 7:00pm CST, at 1-855-205-6054 or by email at [email protected]

    Kind Regards,
    Amber
    Dec 17,2019
Travelex Travel Select
Having the coverage made us feel more secure.
john F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Basic
This is a reasonably priced plan with good coverage. I will continue to use this plan in the future.
Jerry S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Basic
Did not file a claim however it was a good feeling knowing we were protected.
Herman S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
The Travelex Plan provided medical coverage for our trip at a reasonable price. We didn't need to use it, but it made our trip more comfortable.
Aldo B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
Very good coverage at a reasonable price from an established Company.
Basil T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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